Field Service Engineer

Montgomery Hassell Inc.; Roanoke (VA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation with overtime

401(k) with company match

Comprehensive medical, dental, and vis

Job summary

Montgomery Hassell Inc. is seeking a Field Service Engineer to install, troubleshoot, and service PLC, SCADA, HMI, and other industrial control systems for municipal water and wastewater facilities.

The role emphasizes customer interaction, field service, and on-site problem solving across the Mid-Atlantic region. You will perform startup, commissioning, testing, and remote/onsite support, read electrical schematics, and train operators while building lasting relationships through excellent

Qualifications

• Associate's or Bachelor's degree in Electrical Engineering, Engineering Technology, Automation, or a related technical discipline (or equivalent industry experience).
• Three to five years of experience supporting industrial automation or control systems in a field service, manufacturing, utility, or systems integration environment.
• Experience troubleshooting PLC-based control systems.
• Ability and willingness to travel to customer locations throughout the region.
• Strong troubleshooting, communication, and customer service skills.
• Ability to work independently while managing multiple service priorities.

Responsibilities

• Install, troubleshoot, maintain, and repair PLC, SCADA, HMI, and industrial control systems supporting municipal water and wastewater facilities.
• Perform startup, commissioning, testing, and field service on new and existing automation systems.
• Diagnose and resolve electrical, instrumentation, communication, and control system issues.
• Support PLC programming modifications and SCADA troubleshooting as needed.
• Read and interpret electrical schematics, control panel drawings, P&IDs, and technical documentation.
• Provide on-site and remote technical support to municipal customers.
• Train operators and maintenance personnel on automation systems and equipment.
• Build strong, long-term relationships with customers by delivering exceptional technical service.
• Travel to customer sites throughout the region to support installations, upgrades, and emergency service calls.

Skills

PLC & SCADA systems

Electrical troubleshooting

Field service engineering

Customer service

Reading schematics

Education

Associate's or Bachelor's degree in Electrical Engineering, Engineering Technology, Automation, or related technical discipline (or equivalent industry experience)

Job description

Field Service Engineer

Our client is a well-established systems integrator with more than 40 years of experience delivering automation and SCADA solutions for municipal water and wastewater facilities throughout the Mid-Atlantic. They have built a reputation for technical excellence, long-term customer relationships, and solving complex infrastructure challenges for municipalities and utility providers.

If you enjoy troubleshooting complex control systems, working directly with customers, and seeing the impact of your work in the field, this is an outstanding opportunity to join an organization that values technical expertise, customer service, and long-term career development.

What Sets This Opportunity Apart

• Competitive compensation with overtime opportunities

• 401(k) with company match

• Comprehensive medical, dental, and vision insurance

• Paid holidays and paid time off

What You’ll Do

• Install, troubleshoot, maintain, and repair PLC, SCADA, HMI, and industrial control systems supporting municipal water and wastewater facilities.

• Perform startup, commissioning, testing, and field service on new and existing automation systems.

• Diagnose and resolve electrical, instrumentation, communication, and control system issues.

• Support PLC programming modifications and SCADA troubleshooting as needed.

• Read and interpret electrical schematics, control panel drawings, P&IDs, and technical documentation.

• Provide on-site and remote technical support to municipal customers.

• Train operators and maintenance personnel on automation systems and equipment.

• Build strong, long-term relationships with customers by delivering exceptional technical service.

• Travel to customer sites throughout the region to support installations, upgrades, and emergency service calls.

This is a customer-facing Field Service Engineer position supporting municipal water and wastewater infrastructure throughout the Mid-Atlantic region.

Minimum Qualifications

• Associate's or Bachelor's degree in Electrical Engineering, Engineering Technology, Automation, or a related technical discipline (or equivalent industry experience).

• Three to five years of experience supporting industrial automation or control systems in a field service, manufacturing, utility, or systems integration environment.

• Experience troubleshooting PLC-based control systems.

• Ability and willingness to travel to customer locations throughout the region.

• Strong troubleshooting, communication, and customer service skills.

• Ability to work independently while managing multiple service priorities.

About Our Client

Our client is a leading automation and systems integration company specializing in PLC, SCADA, and industrial control solutions for municipal water, wastewater, utility, and critical infrastructure customers. For more than four decades, they have partnered with municipalities and public utilities to design, implement, and support reliable automation systems that keep essential infrastructure operating safely and efficiently.

They are seeking a Field Service Engineer who enjoys solving complex technical challenges, building lasting customer relationships, and providing hands-on support for critical automation systems. If you're looking for a role where every day brings new challenges and your technical expertise makes a meaningful impact, we'd love to speak with you.