Field Service Engineer 3 - XR, Mammo - NW Valley

Scorpion Therapeutics; California (MD); On-site; USD 70,000 - 110,000; Full time

Job summary

Scorpion Therapeutics is seeking a Field Service Engineer 3 to provide expert service on medical imaging or diagnostic equipment. You will troubleshoot, repair, install, validate, and perform preventive maintenance onsite.

The role emphasizes strong customer engagement, mentoring of peers, and collaboration with cross-functional teams. Travel may be required, with compliance to background checks and immunization policies.

Qualifications

• Bachelor’s or Associate’s degree in Electrical, Biomedical, Mechanical Engineering, or related field.
• 8+ years experience with electrical/electronic medical equipment for those with a high school diploma.

Responsibilities

• Lead customer interactions
• Resolve complex equipment issues
• Mentor less experienced engineers
• Coordinate with support teams
• Promote service excellence and customer satisfaction
• Communicate initiatives and participate in sales/support activities and training

Skills

Diagnosing electromechanical systems

Customer engagement

Web & Microsoft tools

Troubleshooting

Education

Associate’s or Bachelor’s degree in Electrical/Biomedical/Mechanical Engineering

High school diploma with 8+ years experience

Tools

Microsoft Office

Web-based tools

Job description

Role: Field Service Engineer 3, serving as a technical expert for medical imaging or diagnostic equipment, primarily responsible for advanced troubleshooting, repair, installation, validation, and maintenance.

Responsibilities

• lead customer interactions
• resolve complex equipment issues
• mentor less experienced engineers
• coordinate with support teams
• promote service excellence and customer satisfaction
• communication of initiatives, participation in sales/support activities, and application training.

Qualifications

• Associate’s or Bachelor’s degree in Electrical, Biomedical, Mechanical Engineering, or related;
• 4+ years of experience servicing electrical or electronic medical equipment, or equivalent military experience;
• or high school diploma with 8+ years of relevant experience;
• Skills include diagnosing electromechanical/electronic systems, customer engagement, and familiarity with web and Microsoft tools

High-value details

• supports GE Healthcare medical imaging/diagnostic modalities;
• may involve cross-functional collaboration;
• physical ability to lift up to 35 lbs.;
• compliance with background checks and immunization policies.

Work setup: onsite with possible travel; no specific location mentioned but likely U.S.-based.