Field Service Engineer 1-3

Eastridge Workforce Solutions; Minneapolis (MN); On-site; USD 74,000 - 104,000; Full time

Benefits offered by this job

Company vehicle

Health, dental, and vision insurance

401(k)

Paid time off

Relocation assistance

Job summary

Eastridge Workforce Solutions in Minneapolis, MN is seeking a Field Service Engineer to service sophisticated medical equipment across a regional territory. The role involves diagnostics, repair, preventive maintenance, and customer communication, with travel to customer sites and on-call responsibilities.

Opportunities span entry to senior levels, with compensation based on qualifications. A company vehicle and benefits are provided.

Qualifications

• Education or hands-on experience in electronics or biomedical equipment maintenance.
• Demonstrated mechanical aptitude and problem-solving skills.
• Strong communication and service documentation abilities.

Responsibilities

• Install, inspect, maintain, troubleshoot, and repair medical and electronic equipment at customer sites.
• Diagnose electrical, electronic, mechanical, and software-related problems.
• Perform preventive maintenance, calibration, and performance verification.

Skills

Diagnostics tools

Schematic interpretation

Customer service

Electrical troubleshooting

Communication

Education

BMET background

Tools

Diagnostic instruments

Medical imaging equipment

Electro-mechanical systems

Job description

Field Service Engineer

Medical Equipment & Electronics | Entry-Level Through Senior

LOCATION Minneapolis, MN / Central Nebraska (separate regional openings)

EMPLOYMENT Full-Time | Direct Hire

COMPENSATION $74,214–$104,000 annually, based on qualifications

FLSA Non-Exempt (subject to confirmation)

ANTICIPATED CLOSING October 15, 2027

Position Overview

We are partnering with an established organization in the medical technology industry to hire Field Service Engineers across multiple experience levels, from recent technical graduates to highly experienced service professionals. The role involves sophisticated electronic and electromechanical equipment, complex troubleshooting, and customer service. Previous medical imaging experience is not required for all levels. Biomedical equipment, military electronics, avionics, industrial electronics, instrumentation, and automation backgrounds are encouraged.

EXPERIENCE LEVELS

LEVEL 1 | Entry-Level / Technical Trainee

Recent graduates of biomedical engineering technology, electronics, electrical engineering technology, or related programs, including those with limited experience. Electronics fundamentals, schematic interpretation, diagnostic tools, and a willingness to train are important.

Compensation: Determined by applicable trainee guidelines; rate not yet confirmed.

LEVEL 2 | Field Service Engineer I

Foundational professional experience troubleshooting, repairing, or maintaining electronic or electromechanical equipment. Familiarity with diagnostic instruments, components, schematics, and technical documentation.

Established starting rate: approximately $35.68/hour ($74,214 annually).

LEVEL 3 | Field Service Engineer II

Approximately three or more years of relevant technical service experience preferred. Able to diagnose equipment failures independently, manage service calls, perform preventive maintenance, and communicate effectively with customers.

Established starting rate: approximately $39.30/hour ($81,744 annually), with flexibility based on experience.

LEVEL 4 | Senior Field Service Engineer III

Approximately four or more years of relevant service experience, with advanced troubleshooting skills. Medical imaging and experience with multiple modalities such as CT, MRI, X-ray, or advanced diagnostic systems are especially valuable.

Established starting rate: approximately $43.37/hour ($90,210 annually). Highly experienced candidates may qualify for up to approximately $104,000 annually, subject to approval.

Key Responsibilities

• Install, inspect, maintain, troubleshoot, and repair sophisticated medical and electronic equipment at customer locations.
• Diagnose electrical, electronic, mechanical, and software-related equipment problems.
• Perform preventive maintenance, equipment inspections, calibration, and performance verification.
• Interpret schematics, wiring diagrams, technical manuals, and manufacturer documentation.
• Use diagnostic instruments and specialized service equipment.
• Communicate with customers about equipment performance, repairs, and service timelines.
• Document service activities, parts usage, and maintenance records.
• Coordinate with technical support teams and participate in ongoing training.
• Travel within the assigned territory and participate in scheduled on-call coverage.

QUALIFICATIONS

• Education, military technical training, or hands-on experience in electronics, biomedical equipment, electrical systems, electromechanical maintenance, instrumentation, or a related field.
• Demonstrated mechanical aptitude, technical troubleshooting ability, and problem-solving skills.
• Strong communication, customer service, and service documentation skills.
• Valid driver’s license and ability to meet applicable driving requirements.
• Willingness to travel locally or regionally and participate in on-call rotation.
• A four-year degree is not required for experienced candidates with relevant technical qualifications.

Relevant backgrounds: Biomedical Equipment Technician (BMET), Medical Equipment Service Technician, Field Service Engineer, Military Electronics or Avionics Technician, Electronics Technician, Instrumentation or Calibration Technician, Automation Technician, or Medical Imaging Service Engineer.

Compensation & Benefits

• Competitive base pay aligned to experience and technical capability; overtime opportunities.
• Additional on-call and qualifying emergency-service compensation.
• Company-provided service vehicle, subject to policy.
• Health, dental, and vision insurance; 401(k); paid time off.
• Technical training, professional development, and advancement opportunities.
• Relocation assistance may be available for qualifying candidates.

WORK ENVIRONMENT & SCHEDULE

Field-based service role supporting customer facilities throughout an assigned geographic territory. Engineers work independently, respond to service needs, travel between customer locations, and participate in an established on-call schedule.