FIELD SERVICE ENGINEER

AppleOne; Torrance (CA); On-site; USD 65,000 - 68,000; Full time

Job summary

AppleOne Employment Services is seeking a Field Service Engineer to support motion control products and industrial automation applications, combining technical troubleshooting, product support, field service and customer training.

The role offers hands-on problem solving, direct customer interaction, and collaboration with sales and engineering teams. Travel up to 50% to installations, service, and training, with an onsite role in Torrance, CA.

Qualifications

• Bachelor's degree in Engineering or a related technical field is required.
• 3+ years of field service/engineering experience.
• Strong troubleshooting and problem-solving skills.
• Ability to travel up to 50% for customer support and service.

Responsibilities

• Provide technical support to customers, distributors, and sales teams for motion control products and applications.
• Troubleshoot motor, servo, PLC, wiring, setup, configuration, tuning, and programming issues.
• Assist with product demonstrations, customer presentations, proposals, and technical training.
• Travel to customer sites for installations, field service, troubleshooting, training, and application support.
• Diagnose product issues, support failure analysis, and assist with root‑cause investigations.
• Prepare service reports, technical documentation, demonstration units, and required customer support records.

Skills

Troubleshooting

Customer interaction

Field service

Communication

Travel readiness

Education

Bachelor's degree in Engineering or related field

Tools

Motion control systems

PLCs

Servo systems

Industrial equipment

Job description

Job Summary

We are seeking a Field Service Engineer to support motion control products and industrial automation applications, combining technical troubleshooting, product support, field service, customer training, and collaboration with sales and engineering teams.

This is an excellent opportunity for an engineer who enjoys hands‑on problem solving, real-world applications, and direct customer interaction. The role offers variety, visibility, and the chance to support advanced motion control, servo, motor, PLC, and industrial equipment solutions. Candidates who value teamwork, supportive leadership, technical learning, and a stable professional environment will find this position especially rewarding.

Key Responsibilities

• Provide technical support to customers, distributors, and sales teams for motion control products and applications.
• Troubleshoot motor, servo, PLC, wiring, setup, configuration, tuning, and programming issues.
• Assist with product demonstrations, customer presentations, proposals, and technical training.
• Travel to customer sites for installations, field service, troubleshooting, training, and application support.
• Diagnose product issues, support failure analysis, and assist with root‑cause investigations.
• Prepare service reports, technical documentation, demonstration units, and required customer support records.
• Salary: $65,000 to $68,000 per year.
• Job Type: Direct Hire.
• Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m., to be determined.
• Location: Torrance. 100% Onsite with up to 50% travel required.

Required Qualifications and Skills

• Bachelor's degree in Engineering or a related technical field.
• 3+ years of related experience in field service engineering, application engineering, technical support, or a similar engineering role.
• Strong technical troubleshooting and problem‑solving skills.
• Ability to understand, explain, and apply technical products in customer environments.
• Experience with motion control, motors, servo systems, PLCs, or similar industrial equipment.
• Strong communication, customer service, and presentation skills.
• Comfortable providing technical training to customers, distributors, and internal teams.
• Ability to work independently while collaborating effectively with sales and engineering partners.
• Ability to travel up to 50% for customer support, installations, training, and service.
• Experience supporting motion control products in manufacturing or industrial automation environments.

Preferred Qualifications

• Hands‑on experience with servo tuning, product setup, programming, and application troubleshooting.
• Background working directly with distributors, sales teams, and end‑user customers.
• Experience building or maintaining product demonstration units.
• Familiarity with failure analysis, root‑cause investigation, and technical service documentation.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

• For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E‑Verify program in certain locations as required by law. Learn more about the E‑Verify program.

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment‑qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.