FIELD SERVICE ENGINEER

Randstad USA; Portland (CT); On-site; USD 95,000 - 105,000; Full time

Benefits offered by this job

Car allowance

Company-provided cell phone

Medical and dental coverage

401(k) retirement plan

Paid Time Off

Job summary

Randstad USA is seeking a field service engineer to install, commission, and diagnose advanced packaging equipment at client sites. You will lead on-site activities across Food & Beverage facilities, performing electrical/mechanical troubleshooting and delivering actionable service reports.

The role requires an automation background, 3+ years in field service, and strong RSLogix 5000 skills. Extensive NA travel with standard 8am–5pm hours and competitive benefits are provided.

Qualifications

• Minimum of 3 years of hands-on field service experience.
• Advanced proficiency with Rockwell Automation software (RSLogix 5000).
• Strong background in machine automation, mechanical systems, and industrial electronics.
• Hands-on, solution-driven problem-solving with high self-accountability.

Responsibilities

• Lead on-site installation, commissioning, startup, and testing for packaging equipment at client facilities.
• Perform hands-on electrical and mechanical troubleshooting on-site and remotely to resolve performance issues.
• Educate customer personnel on machine operation, maintenance, and safety protocols.
• Prepare detailed technical service reports outlining completed work, findings, and recommendations.

Skills

Automation

Machine operations

Diagnostic troubleshooting

Advanced packaging

Field service

Technical support

Education

Associates

Tools

RSLogix 5000

Job description

Great client is seeking a field service engineer to join their team. The field service engineer will perform end-to-end installation, commissioning, and diagnostic troubleshooting on advanced packaging equipment. They will provide direct technical support and performance resolution at client manufacturing sites. Candidates must have a strong automation background and advanced PLC expertise to optimize machine operations.

location: Portland, Connecticut

job type: Permanent

salary: $950,000 - 105,000 per year

work hours: 8am to 5pm

education: Associates

Responsibilities

• Lead on-site installation, commissioning, startup, and testing for both new and legacy packaging equipment across Food & Beverage client facilities.
• Perform hands-on electrical and mechanical troubleshooting-both on-site and remotely-to resolve performance issues in a timely, solution-oriented manner.
• Educate customer personnel and service teams on proper machine operation, routine maintenance, and safety protocols.
• Prepare detailed technical service reports outlining completed work, diagnostic findings, and long-term operational recommendations.

Qualifications

• Minimum of 3 years of hands-on field service experience, ideally in packaging machinery or a related industry.
• Advanced proficiency with Rockwell Automation software, specifically RSLogix 5000.
• strong background in machine automation, mechanical systems, and industrial electronics.
• Proven problem-solving mindset with a hands-on, solution-driven approach and high self-accountability.

Travel

• Greater than 90% travel throughout North America (United States, Canada, and Mexico) with occasional international travel.
• All travel time is fully compensated, with overtime eligibility.

Benefits & Compensation

• Competitive salary with fully compensated travel time and overtime eligibility
• Medical and Dental coverage
• 401(k) retirement plan
• Car allowance
• Company-provided cell phone
• Paid Time Off (PTO)

skills: automation,machine operations,diagnostic troubleshooting,advanced packaging,field service,technical support

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.