Field Services Engineer

Wetalentia; Fairfield (NJ); On-site; USD 100,000 - 110,000; Full time

Benefits offered by this job

Company vehicle allowance

Employer-paid medical insurance

401(k) Safe Harbor plan

Overtime pay

Training in the United States and  It‑

Training in the United States andItaly

Job summary

Wetalentia is seeking a Field Service Engineer to install, service, and repair pharmaceutical processing equipment at customer sites across North America, with travel up to 40% during training. The role is based in Fairfield, NJ, on-site when not traveling, and requires hands-on mechanical and electrical troubleshooting.

You will collaborate with engineering teams in the US and Italy, participate in training, and provide remote and on-site support.

Qualifications

• 3+ years of experience servicing automated industrial machinery.
• Strong mechanical troubleshooting skills.
• Good electrical troubleshooting knowledge.
• Experience with PLC-controlled equipment (Allen-Bradley preferred; B&R knowledge a plus).
• Willingness to travel extensively across North America during training.
• Valid driver's license and passport.
• Willing to provide after-hours emergency support as needed.

Responsibilities

• Install, commission, troubleshoot, and repair pharmaceutical processing equipment at customer sites.
• Perform preventive maintenance and technical inspections.
• Diagnose mechanical, electrical, and automation-related issues.
• Support machine validation activities and understand pharma industry requirements.
• Provide technical assistance to customers remotely and on-site.
• Collaborate with engineering teams in the United States and Italy.
• Participate in technical training domestically and internationally.
• Document service activities and prepare detailed service reports.
• Shadow current Field Service Manager during training to learn customer management and planning.

Skills

3+ years experience

Mechanical troubleshooting

Electrical troubleshooting

PLC-controlled equipment

Travel long distance

Driver's license & passport

After-hours support

Tools

Allen-Bradley PLC

B&R knowledge

FANUC robotics

Job description

Field Service Engineer

Location

Fairfield, New Jersey (On-site when not traveling)

Travel

Approximately 40% during the training period (United States, Canada & Puerto Rico), decreasing over time

About The Client

Our client is a global leader in the design and manufacturing of high-performance processing and packaging equipment for the pharmaceutical, nutraceutical, and cosmetic industries.

The company is recognized for its advanced engineering, long-term customer relationships, and collaborative culture. Employees enjoy a stable environment where technical excellence, teamwork, and continuous learning are highly valued.

Position Overview

Our client is seeking a Field Service Engineer to join its growing technical team.

Key Responsibilities

• Install, commission, troubleshoot, and repair pharmaceutical processing equipment at customer sites.
• Perform preventive maintenance and technical inspections.
• Diagnose mechanical, electrical, and automation‑related issues.
• Support machine validation activities and understand pharmaceutical industry requirements.
• Provide technical assistance to customers both remotely and on‑site.
• Collaborate closely with the engineering and technical teams in both the United States and Italy.
• Participate in technical training both domestically and internationally.
• Document service activities and prepare detailed service reports.
• During the training period, shadow the current Field Service Manager to learn customer management, service planning, and team coordination.

Qualifications

Required

• 3+ years of experience servicing automated industrial machinery.
• Strong mechanical troubleshooting skills.
• Good electrical troubleshooting knowledge.
• Experience working with PLC‑controlled equipment (Allen‑Bradley preferred; B&R knowledge is a plus).
• Ability to diagnose machine issues independently.
• Experience with pharmaceutical processing equipment is strongly preferred.
• Understanding of equipment validation within regulated pharmaceutical environments.
• Willingness to travel extensively throughout North America during the training period.
• Valid driver's license and passport.
• Availability to provide emergency customer support, including weekends and after‑hours interventions, as required to support 24/7 pharmaceutical manufacturing operations.

Preferred

Experience with one or more of the following equipment:

• Capsule filling machines
• Tablet presses
• Pharmaceutical processing equipment
• High‑speed automated machinery

Experience with robotics (FANUC or similar) is considered a plus but is not required.

What We're Looking For

• Enjoys solving challenging technical problems.
• Takes ownership and responsibility.
• Thrives in a collaborative, family‑oriented culture.
• Is willing to support customers whenever needed.
• Values long‑term career growth and stability.
• Demonstrates integrity, humility, and professionalism.

Compensation & Benefits

• Compensation: 100 K – 110 K + Paid overtime
• Annual bonus: subject to performance
• Company vehicle allowance
• 100% employer‑paid medical insurance
• 401(k) Safe Harbor plan (3% employer contribution)
• Training in the United States and Italy (if necessary)