Field Service Engineer

ZipRecruiter; Oak Ridge (TN); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading company in the biomedical device industry is seeking a motivated individual for a full-time role involving travel across the United States. The position includes on-the-job training, responsibilities in service and repair of medical equipment, and offers a comprehensive benefits package. Ideal candidates will have an associate degree in electrical engineering technology and strong mechanical skills.

Benefits

Medical, dental, and vision benefits

401(k) plan

Paid time off and holidays

Travel perks such as airline miles and hotel points

Qualifications

• Strong understanding of electronic and engineering principles.
• Proficiency in Microsoft Word and Excel.
• Ability to obtain a credit card and valid driver's license.

Responsibilities

• Travel approximately 50% across the United States for on-site visits.
• Maintain service records and ensure compliance with guidelines.
• Install and test medical equipment to ensure proper functionality.

Skills

Troubleshooting

Mechanical skills

Communication

Time management

Education

Associate degree in electrical engineering technology

Engineering degree

Job description

Company Description

Founded in 2000, RbM Services is a locally owned and operated company that provides turn-key design, manufacturing, and service solutions for medical devices in Tennessee's Technology Corridor. Our team has over 100 years of combined experience in the medical device industry, specializing in intellectual property development, contract design, product development, field service support, and product support for medical devices and laboratory instrumentation. We are passionate about delivering innovative technology that enhances patient experiences and outcomes. We value our employees and foster meaningful connections, rewarding those who exceed expectations.

Job Description

Are you passionate about the biomedical and device industry? We offer an exciting opportunity with on-the-job training to help you excel in this field. The role involves approximately 50% travel across the United States, providing opportunities to explore new places while making a difference. Travel perks such as airline miles and hotel points are also included.

1. Be a self-starter, using independent judgment.
2. Travel approximately 50%, covering various locations within the continental United States.
3. Maintain accurate service records, expense reports, and datasheets, ensuring compliance with guidelines.
4. Familiarize yourself with company quality manuals, safety procedures, and manufacturing regulations.
5. Interact professionally with customers during on-site visits and via telephone.
6. Work on component and device assembly and repair.
7. Install and test medical equipment to ensure proper functionality.
8. Implement measures to keep equipment in top condition.
9. Troubleshoot and resolve device performance issues promptly.
10. Be prepared to address equipment malfunctions and resolve issues as needed.

Required Qualifications

• Associate degree in electrical engineering technology, with coursework in digital and analog circuits.
• Strong understanding of electronic and engineering principles, with the ability to troubleshoot using schematics, DVM, and oscilloscope.
• Mechanical skills in assembly/disassembly environments and knowledge of soldering techniques.
• Ability to work effectively as part of a team and collaborate with colleagues.
• Proficiency in computer skills, including Microsoft Word and Excel.
• Excellent written and verbal communication skills.
• Commitment to quality and safety.
• Ability to obtain a credit card.
• Valid driver's license.
• Effective time management skills.

Additional Qualifications

• Understanding of biomedical devices and electronics.
• Engineering degree.
• Field experience.

Additional Information

• Full-time employees are eligible for all RbM Services benefits, including medical, dental, vision, long-term and short-term disability, 401(k), PTO, 10 paid holidays, etc.
• All information will be kept confidential according to EEO guidelines.