Field Service Engineer

Kistler Instrumente GmbH; Novi (MI); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, vision, life, and/or.

401(k) with company match

Generous paid time off

Job summary

Kistler Instrumente GmbH in Novi, Michigan is seeking a Field Service Engineer to deliver specialized application support for vehicle safety and crash testing customers. You will assist with on-site, phone, and digital support, diagnosing issues and proposing solutions to optimize transducers and embedded electronics.

The role requires a Bachelor's degree in Electrical/Computer/Engineering, experience with transducers and data analysis, and programming or macro development.

Qualifications

• Bachelor's degree in Electrical, Computer, or Engineering discipline from an accredited four-year institution, or equivalent combination of education and experience.
• Experience applying transducers and associated electronics to measurement applications.
• Experience with troubleshooting and root cause analysis.

Responsibilities

• Provides support via phone, digital methods or on-site.
• Support/resolve issues at Vehicle Safety customer or other applications as required.
• Identifies and recommends special solutions for unique applications.
• Provide “Special” solutions to unique applications and assists with customer proposals as required.
• Assists in developing sales strategies and objectives at major accounts, when required.

Skills

Analytical skills

Client communication

Root cause analysis

Troubleshooting

Digital signal conditioning

Programming / macro

Education

Bachelor's degree in Electrical/Computer/Engineering

Tools

Relational databases

Macro development

Job description

Join Kistler – A Global Leader in Measurement Technology!

At Kistler, we’re revolutionizing industries with our cutting-edge dynamic measurement technology, helping customers optimize products and processes. From automobile development to smart factories, our Swiss-designed sensor solutions are driving the future of electrified drive technology, industrial automation, and emission reduction.

The Field Service Engineer will handle specialized application support issues at Vehicle Safety/Crash Customers, primarily in southeast Michigan.

• Provides support via phone, digital methods or on-site.
• Support/resolve issues at Vehicle Safety customer or other applications as required.
• Identifies and recommends special solutions for unique applications.
• Provide “Special” solutions to unique applications and assists with customer proposals as required.
• Assists in developing sales strategies and objectives at major accounts, when required.
• Physical requirements: ability to sit at a desk 80% of workday; ability to use telephone 30% of workday; ability to use a computer 80% of workday.
• Primarily local travel for customer support with occasional overnight travel required.
• Responds to customer requests for technical applications support.
• Technical knowledge of transducers, associated electronics, and standalone or embedded software.
• Bachelor's degree in Electrical, Computer, or Engineering discipline from an accredited four-year institution, or equivalent combination of education and experience.
• Experience applying transducers and associated electronics to measurement applications.
• Strong analytical, documentation, and client communication/consulting skills.
• Experience with troubleshooting and root cause analysis.
• Knowledge of digital and analog signal conditioning.
• Experience working with strain, accelerometer, angle, and displacement transducers.
• Experience with relational databases and data analysis methodologies.
• Experience with computer programming and macro development preferred.
• Experience in the vehicle safety and crash testing industry preferred.
• Understanding of measurement systems, networking, and embedded electronic systems preferred.
• Authorized to work in the United States.
• Valid U.S. driver's license and passport required

Why Kistler?

At Kistler, we value your expertise and offer opportunities for professional growth in a global environment. Our competitive benefits package includes:

• Medical, dental, vision, life, and disability coverage
• 401(k) plan with a 4% company match
• Generous personal and vacation time

Join a team that’s shaping the future of measurement technology. We look forward to meeting you!