Field Services Engineer

Kistler Group; Novi (MI); On-site; USD 70,000 - 110,000; Full time

Job summary

Kistler Group in Novi, Michigan, seeks a Field Services Engineer to provide specialized application support for Vehicle Safety/Crash customers, primarily in southeast Michigan. You will diagnose and resolve technical issues, travel locally to customer sites, and contribute to sales strategies when required.

Qualified candidates have hands-on experience with transducers and electronics, strong analytical and communication skills, a US work authorization, and a bachelor’s degree in Electrical,

Qualifications

• Experience applying transducers and associated electronics to measurement applications.
• Strong analytical and communication skills with client focus.
• Authorized to work in the United States and valid U.S. driver’s license.

Responsibilities

• Responds to customer requests for technical applications support.
• Provides support via phone, digital methods or on-site.
• Support/resolve issues at Vehicle Safety customer or other applications as required.
• Identifies and recommends special solutions for unique applications.
• Provide “Special” solutions to unique applications and assists with customer proposals as required.
• Assists in developing sales strategies and objectives at major accounts, when required.
• Physical requirements: sit 80% of day; use phone 30%; use computer 80%.
• Primarily local travel for customer support with occasional overnight travel.

Skills

Transducers applications

Electronics knowledge

Troubleshooting

Root cause analysis

Signal conditioning

Relational databases

Data analysis

Programming basics

Client communication

Analytical thinking

Documentation

Embedded systems

Networking fundamentals

Measurement systems

Vehicle safety awareness

Education

Bachelor's degree in Electrical, Computer, or Engineering

Job description

Join Kistler – A Global Leader in Measurement Technology!

At Kistler, we’re revolutionizing industries with our cutting-edge dynamic measurement technology, helping customers optimize products and processes. From automobile development to smart factories, our Swiss-designed sensor solutions are driving the future of electrified drive technology, industrial automation, and emission reduction.

Purpose of the Position

The Field Services Engineer will handle specialized application support issues at Vehicle Safety/Crash Customers, primarily in southeast Michigan.

Main Tasks

• Responds to customer requests for technical applications support.
• Provides support via phone, digital methods or on-site.
• Support/resolve issues at Vehicle Safety customer or other applications as required.
• Identifies and recommends special solutions for unique applications.
• Provide “Special” solutions to unique applications and assists with customer proposals as required.
• Assists in developing sales strategies and objectives at major accounts, when required.
• Physical requirements: ability to sit at a desk 80% of workday; ability to use telephone 30% of workday; ability to use a computer 80% of workday.
• Primarily local travel for customer support with occasional overnight travel required.

Requirements Profile

• Experience applying transducers and associated electronics to measurement applications.
• Technical knowledge of transducers, associated electronics, and standalone or embedded software.
• Bachelor's degree in Electrical, Computer, or Engineering discipline from an accredited four-year institution, or equivalent combination of education and experience.
• Strong analytical, documentation, and client communication/consulting skills.
• Experience with troubleshooting and root cause analysis.
• Knowledge of digital and analog signal conditioning.
• Experience working with strain, accelerometer, angle, and displacement transducers.
• Experience with relational databases and data analysis methodologies.
• Experience with computer programming and macro development preferred.
• Experience in the vehicle safety and crash testing industry preferred.
• Understanding of measurement systems, networking, and embedded electronic systems preferred.
• Authorized to work in the United States.
• Valid U.S. driver's license and passport required

Why Kistler?

At Kistler, we value your expertise and offer opportunities for professional growth in a global environment. Our competitive benefits package includes:

• Medical, dental, vision, life, and disability coverage
• 401(k) plan with a 4% company match
• Generous personal and vacation time