Field Service Engineer

AppleOne Employment Services; Kent (WA); On-site; USD 83,000 - 121,000; Full time

Job summary

AppleOne Employment Services is seeking a Field Service Engineer for a direct hire in Kent, WA. You will install, maintain, troubleshoot, calibrate, and repair specialized equipment at customer sites, working closely with customers, engineering teams, and internal technical support to ensure reliable operations.

You will diagnose complex electrical and mechanical issues, perform preventive maintenance, document results, and communicate clearly with customers.

Qualifications

• Install, commission, maintain, troubleshoot, calibrate, and repair field equipment.
• Diagnose electrical, mechanical, electronic, and system issues using documentation and diagnostic tools.
• Perform preventive maintenance, testing, configuration, and equipment upgrades/retrofits.
• Communicate service findings and recommendations to customers clearly and professionally.

Responsibilities

• Install, commission, maintain, troubleshoot, calibrate, and repair complex equipment and machinery at customer locations.
• Diagnose mechanical, electrical, electronic, and system-related issues using schematics, manuals, diagnostic equipment, and testing devices.
• Perform preventive maintenance, inspections, adjustments, equipment testing, and configuration according to manufacturer and customer requirements.
• Document service activity, calibration results, repairs, parts used, recommendations, and customer findings in company systems.
• Provide professional on-site technical support and explain equipment operation, troubleshooting steps, and service recommendations to customers.
• Collaborate with engineering, operations, and technical support teams to resolve complex, recurring, or escalated equipment issues.

Skills

Electrical troubleshooting

Mechanical troubleshooting

Reading schematics/diagrams

On-site customer communication

Root-cause analysis

Documentation and reporting

Safety practices (lockout/tagout)

Education

Technical certification or engineering degree

Tools

Diagnostic instruments

Testing devices

Hand/power tools

Job description

Job Summary

We are seeking a Field Service Engineer for a direct hire opportunity in Kent, WA. This role is ideal for a hands-on technical professional with strong electrical and mechanical troubleshooting skills who enjoys solving complex equipment issues directly at customer sites.

As a Field Service Engineer, you will install, maintain, troubleshoot, calibrate, and repair specialized equipment while partnering with customers, engineering teams, and internal technical support resources. This is a strong fit for someone who likes variety, independent problem-solving, and seeing the immediate impact of their work.

You will join a field service environment that values technical expertise, clear communication, teamwork, and customer-focused service. The role offers the opportunity to build deeper equipment knowledge, work with experienced technical teams, and contribute to reliable customer operations through high-quality service and support.

Key Responsibilities

• Install, commission, maintain, troubleshoot, calibrate, and repair complex equipment and machinery at customer locations.
• Diagnose mechanical, electrical, electronic, and system-related issues using schematics, manuals, diagnostic equipment, and testing devices.
• Perform preventive maintenance, inspections, adjustments, equipment testing, and configuration according to manufacturer and customer requirements.
• Document service activity, calibration results, repairs, parts used, recommendations, and customer findings in company systems.
• Provide professional on-site technical support and explain equipment operation, troubleshooting steps, and service recommendations to customers.
• Collaborate with engineering, operations, and technical support teams to resolve complex, recurring, or escalated equipment issues.

Compensation and Benefits

• Salary range: $83,200 to $120,900 per year.
• Job type: Direct hire.
• Schedule: Full-time.
• Location: Kent, WA.
• Work setting: Field service.

Required Qualifications and Skills

• Install, commission, maintain, troubleshoot, calibrate, and repair specialized field equipment.
• Diagnose electrical, mechanical, electronic, and system issues using technical documentation and diagnostic tools.
• Perform preventive maintenance, testing, configuration, upgrades, retrofits, and equipment modifications.
• Communicate service findings, repair status, and technical recommendations to customers.
• 3 to 5 years of relevant field service, equipment maintenance, industrial service, technical support, or related technical experience.
• Strong mechanical and electrical troubleshooting skills.
• Experience reading electrical schematics, wiring diagrams, technical drawings, service manuals, or technical documentation.
• Proficiency with hand tools, power tools, diagnostic instruments, testing devices, and precision measurement equipment.
• Ability to troubleshoot systematically and identify root causes rather than only addressing symptoms.
• Knowledge of workplace safety practices, including lockout/tagout procedures.
• Strong attention to detail when completing repairs, calibrations, testing, inspections, and documentation.
• Strong written and verbal communication skills with a professional, customer-focused approach.
• Ability to work independently in the field while knowing when to engage engineering or technical support.

Preferred Qualifications

• Technical certification, engineering degree, or related technical degree.
• Experience supporting complex industrial, commercial, construction-related, or specialized equipment.
• Experience with equipment upgrades, retrofits, modifications, or new equipment installations.
• Prior experience working directly with customers in a field service or technical support capacity.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.