Field Service Engineer

City of Shakopee, MN; Houston (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible medical insurance plans

401(k) and tuition reimbursement

Paid parental leave

Job summary

Emerson is seeking a Field Service Engineer for their Houston office. The role involves managing field service projects, providing technical support, and ensuring customer satisfaction across various engineering challenges.

Candidates should have a Bachelor's degree in engineering or a related field and 2+ years of experience. Responsibilities include leading project meetings, troubleshooting, and maintaining control system databases. Emerson offers competitive benefits and a commitment to employee growth and well-being.

Qualifications

• 2+ years of related experience with basic networking knowledge.
• Ability to travel up to 50-75% of the time for site work.

Responsibilities

• Manage and coordinate field service projects for customer needs.
• Provide technical guidance and support to customers and teams.
• Conduct site walkdowns and develop cost estimates for projects.

Skills

Strong communication skills

Basic networking understanding

Computer assembly/troubleshooting

Education

Bachelor's degree in engineering or computer science

Tools

DCS/PLC controls

Job description

If you are a Field Service Engineer/Professional looking for an opportunity to grow and develop professionally, Emerson has an exciting opportunity for you!

Based in the Southwest Regional Office in Houston, TX, as a Field Service Engineer (Ovation Advantage), you will be part of a team of customer support engineers responsible for diagnosing and resolving engineering challenges related to the installation, startup, and operation of moderately complex distributed control systems (DCS), subsystems, and specialized control equipment at customer sites.

At Emerson Power & Water Solutions, we help customers in the world’s most crucial industries tackle the challenges of modern life. As an industry-leading controls automation company, we drive innovation that makes the world healthier, safer, smarter, and more sustainable.

In This Role, Your Responsibilities Will Be:

• Manage and coordinate field service projects, including planning and scheduling activities to meet customer and project needs
• Lead technical and project meetings, documenting outcomes clearly
• Design, review, implement, and test control systems for power and water applications
• Develop and maintain control system databases, logic, and operator interfaces
• Support installation, startup, commissioning, and troubleshooting at customer sites
• Provide technical guidance and engineering support to customers and internal teams
• Conduct site walkdowns and develop cost estimates for retrofit engineering and installation projects
• Develop technical specifications and coordinate with third‑party vendors
• Evaluate contractor bids for installation work
• Build and sustain strong, trust‑based customer relationships through clear and professional verbal and written communication skills

For This Role, You Will Need:

• Bachelor's degree in engineering, computer science, related STEM degree, or equivalent combination of education and experience
• 2+ years of related experience
• Understanding basic networking and computer assembly/troubleshooting experience
• Strong communication skills
• Be able to travel up to 50-75% of the time. The travel requirement will be seasonal
• Legal authorization to work in the United States without sponsorship now or in the future

Preferred Qualifications That Set You Apart:

• A working understanding of Ladder Logic, SAMA diagrams, and P&ID prints
• Experience with DCS/PLC controls
• Experience in the power and water/wastewater treatment industries

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

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