Field Service Engineer

City of Shakopee, MN; Tinley Park (IL); On-site; USD 90,000 - 125,000; Full time

Job summary

Emerson Power & Water Solutions in Tinley Park, IL is seeking a Field Engineer to join a team of customer support engineers responsible for the installation, start-up, and operation of distributed control systems and related equipment at customer sites. The role involves on-site instruction, direct customer liaison during installation and maintenance, and preparing reports on services and issues.

Travel up to 75% is required; a Bachelor's degree in engineering or computer science and at least 2

Qualifications

• Bachelor's degree in engineering, computer science, or a related technical field.
• Minimum 2 years of related field service experience.
• Willingness to travel up to 75% and work at customer sites.

Responsibilities

• On-site instruction of customer personnel and maintenance procedures.
• Direct efforts of customer personnel during installation/modification of control systems and equipment.
• Provide engineering advisory support to customers and internal teams.
• Create complete, timely activity reports highlighting problems encountered and services provided.

Skills

Travel readiness

Customer support

PLC programming

DCS software

Education

Bachelor's degree in engineering or computer science

Job description

If you are a Field Service Engineer/Professional looking for an opportunity to grow and develop professionally, Emerson has an exciting opportunity for you! Based in Tinley Park, IL, as a Field Engineer you will be part of a team of customer support engineers who can analyze and solve engineering problems associated with the installation, start-up, and operation of relatively complex distributed control systems, sub-systems, and/or specific control equipment at customer locations.

At Emerson Power & Water Solutions, we help customers in the world’s most critical industries address the challenges of modern life. As an industry-leading controls automation company, we drive innovation that makes the world healthier, safer, and more sustainable! Emerson’s five decades of power and water expertise embedded within the Ovation™ distributed control system (DCS) forms a reliable and innovative platform that evolves with rapidly changing technology to help improve plant reliability.

In This Role, Your Responsibilities Will Be:

• Perform a variety of related functions such as: on-site instruction of customer personnel; writing and modifying maintenance procedures; quality control tests and/or product evaluation.
• Direct efforts of customer personnel engaged in installation of control systems, sub-systems, equipment, or their routine modification/repair.
• Provide direct engineering advisory assistance to the customer, and liaison within the company, on issues dealing with the equipment or related matters.
• Create complete and timely reports on all activities with emphasis on defining problems encountered and services.

Who You Are:

You understand the importance and interdependence of internal customer relationships. You show a tremendous amount of initiative in tough situations and are exceptional at spotting and seizing opportunities and you acquire data from multiple and diverse sources when solving problems.

For This Role, You Will Need:

• Bachelor's degree in engineering, computer scienceor a similar technical educational curriculum.
• Minimum 2years of related experience.
• Be able to travel up to 75% of the time.
• Legal authorization to work in the United States without sponsorship now or in thefuture.
  

Preferred Qualifications That Set You Apart:

• Experience programming with PLC and/or DCS software.

Our Culture & Commitment to You:

Our compensation philosophy is simple: We pay a competitive base salary, within the local market in which we operate, and reward performance during the annual merit review process. The total target comp range for this position is $90,000 - $125,000 annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role.

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

Learn more about our Culture & Values.