Field Service Engineer

Insight Global; Hillsboro (OR); On-site; USD 70,000 - 95,000; Full time

Job summary

Insight Global in Hillsboro, OR is seeking a skilled Field Service Engineer to provide on-site technical support for advanced semiconductor equipment. You will troubleshoot electro-mechanical, vacuum, pneumatic, and software-controlled systems, and perform preventative maintenance to maximize uptime.

The role requires reading schematics and mechanical drawings, collaborating with engineering teams, documenting service activities, and traveling to customer sites for installations, upgrades, and

Qualifications

• Field service or equipment technician experience in semiconductors.
• Ability to read electrical schematics and mechanical drawings.
• Experience troubleshooting mechanical, electrical, electronic, and software-controlled systems.
• FIB experience strongly preferred.

Responsibilities

• Provide field service support on advanced semiconductor manufacturing equipment, including troubleshooting of electro-mechanical, vacuum, pneumatic, and software-controlled systems.
• Diagnose and troubleshoot technical issues using schematics, manuals, diagnostic tools, and system documentation.
• Collaborate with engineering and support teams to resolve escalated issues and improve equipment performance.
• Document service activities, generate reports, and communicate findings to internal stakeholders and customers.
• Conduct preventative maintenance and system health checks to maximize equipment uptime.
• Travel to customer locations as needed to support installations, upgrades, maintenance, and emergency service requests.

Skills

Field service engineer

Equipment technician

Semiconductor equipment

Schematics reading

Troubleshooting

FIB experience

SEM/TEM knowledge

Vacuum systems

Ion beam systems

Lithography

Job description

Job Description

We are seeking a skilled and motivated Field Service Engineer to join our team in Hillsboro, OR. This role involves on-site technical support, equipment maintenance, and troubleshooting of advanced semiconductor equipment across mechanical, electrical, and computer-controlled systems.

The ideal candidate thrives in dynamic environments, enjoys solving complex problems, and is passionate about delivering exceptional service to customers. Candidates with experience supporting semiconductor manufacturing equipment are highly encouraged to apply. Experience working with Focused Ion Beam (FIB) systems is strongly preferred but not required. Individuals with experience supporting other semiconductor equipment platforms such as SEM, TEM, metrology, inspection, lithography, ion implantation, vacuum, or related systems will also be considered.

Day-to-Day Responsibilities

• Provide field service support on advanced semiconductor manufacturing equipment, including troubleshooting of electro-mechanical, vacuum, pneumatic, and software-controlled systems.
• Diagnose and troubleshoot technical issues using schematics, manuals, diagnostic tools, and system documentation.
• Collaborate with engineering and support teams to resolve escalated issues and improve equipment performance.
• Document service activities, generate reports, and communicate findings to internal stakeholders and customers.
• Conduct preventative maintenance and system health checks to maximize equipment uptime.
• Travel to customer locations as needed to support installations, upgrades, maintenance, and emergency service requests.

Skills and Requirements

• Experience as a Field Service Engineer, Equipment Technician, or similar technical support role.
• Hands-on experience working with semiconductor manufacturing equipment.
• Ability to read and interpret electrical schematics, mechanical drawings, and technical documentation.
• Strong troubleshooting skills across mechanical, electrical, electronic, and software-controlled systems.
• Experience supporting Focused Ion Beam (FIB) systems is highly preferred.
• Familiarity with SEM, TEM, metrology, inspection, vacuum systems, ion beam systems, lithography, or related semiconductor technologies is a plus.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].