Field Service Engineer

Staffmark; Duluth (GA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental

Vision

Vacation

Sick Leave

401K

Job summary

Staffmark in the Greater Atlanta area seeks a Field Service Engineer to provide on-site and remote technical support for industrial equipment, with approximately 50% travel. You will troubleshoot, install, repair, and maintain systems while ensuring client satisfaction.

The position offers collaboration with the Engineering Manager, opportunities to work with global equipment, and a balance between field work and office tasks in a stable, long-term environment.

Qualifications

• 2 years of electronics or industrial equipment experience.
• Willing to travel 50–75% domestically and internationally.
• Ability to read electrical and mechanical schematics and drawings.
• Proficient with CAD software for technical tasks.
• Strong problem-solving and communication skills.

Responsibilities

• Provide field service for installation, maintenance, repair, and software support for industrial equipment.
• Coordinate with customers and manufacturers to resolve issues and define specs.
• Develop test procedures and deliver operation and software training.
• Support sales activities with technical consultations and FAT participation.
• Maintain service records and submit reports.
• Escalate issues and report updates to the Engineering Manager.
• Provide feedback to manufacturers for product improvement.
• Perform additional duties as assigned.

Skills

Electronics experience

Field service

Troubleshooting

Customer communication

Reading schematics

Travel readiness

Education

Bachelor's degree in Electronics or Engineering

Tools

CAD software

Microsoft Office

Job description

Job Title: Field Service Engineer

Location: Greater Atlanta area (northeast side)

Hours: 8:30am – 5:30pm

FLSA: Exempt, Full-Time, Direct Hire

Our client, a specialized provider of high-tech products and engineered solutions for the electronics manufacturing industry, is seeking a Field Service Engineer. This role provides technical support primarily remotely and from the Atlanta office, while also performing on-site field engineering. 50% Travel is expected.Under the guidance of the Senior Technical Manager, you will receive training to ensure success in troubleshooting, installing, repairing, and maintaining an industrial equipment. This is an excellent opportunity for someone with mechanical and/or electrical experience who enjoys working directly with clients in a dynamic environment. In addition, this position typically involves minimal overtime, making it well-suited for individuals who value a healthy work-life balance.

The company is a well-established global organization with over 80 years of history and deep expertise in its industry. With a strong and stable operational foundation, this role is ideal for individuals seeking long-term career growth within a secure and specialized environment.

Responsibilities:

• Provide field technical service and troubleshooting for industrial equipment, including installation, maintenance, repair, and software support.
• Coordinate with customers and equipment manufacturers to define specifications, resolve technical issues, and implement effective solutions.
• Develop and execute test programs, create technical procedures, and deliver operation and software training to customers and internal staff.
• Support sales activities through technical consultations, machinery demonstrations, trade shows, and participation in Factory Acceptance Tests (FAT).
• Maintain accurate service records and submit internal and manufacturer reports as required.
• Escalate technical issues appropriately and communicate field updates to the Engineering Manager in a timely manner.
• Provide feedback to manufacturers to support continuous product and quality improvement.
• Perform additional duties as assigned by management.

Qualifications:

• 2 years of experience in electronics or industrial equipment.
• Experience with automation or CNC machine support experience is a big plus.
• Ability to read and understand electrical and mechanical schematics, wiring diagrams, and technical drawings.
• Comfortable using computers, Microsoft Office, and CAD software for technical tasks.
• Strong problem-solving skills for diagnosing and troubleshooting industrial machinery.
• Good communication skills, able to collaborate effectively with customers and internal teams.
• Willingness to travel 50–75% domestically and internationally
• Valid driver’s license and reliable transportation.
• Bachelor’s degree in Electronics, Engineering, or a related.
• Prior field service or customer support experience a plus.
• Spanish Bilingual is a plus.

Benefits:

• 100% coveredMedical/Dental/Vision, Vacation, Holydays Sick Leave, and 401K