Field Service Engineer

Designeers Midwest; Detroit (MI); On-site; USD 50,000 - 70,000; Full time

Job summary

A technical staffing agency is seeking individuals with strong electro-mechanical skills for a technical support role in Detroit. The position entails installation, training, and troubleshooting while maintaining excellent customer relationships. Candidates need a technical degree and experience in related fields, with the role requiring about 50% travel and remote work capabilities. Detailed oriented individuals who can create documentation and support teams are preferred. Join a reputable company committed to excellent service across the United States.

Qualifications

• Experience in a related field with a stable work history.
• Strong mechanical repair experience.
• Educational knowledge of electronics.

Responsibilities

• Install, train, and provide technical knowledge on products.
• Create and develop procedural documentation.
• Support the Product Specialist and Knowledge Products Team.

Skills

Electro-mechanical skills

Excellent communication and customer relation skills

Problem solving ability

Detail oriented

Education

2 Year Technical degree in Electrical/Automation

Job description

In 1966, Designeers Midwest began providing technical contract employee support to the electronics and manufacturing industries in the Greater Cincinnati area. We represented job opportunities and recruited for permanent and long-term temporary employees, known as “contract employees”. Over the decades, we have expanded our employment services and territory but our goal has remained the same: to build a strong record of excellent service by partnering with our clients and understanding their needs. Our knowledge of technical engineering and design sets us apart from other recruiting and staffing agencies and now Designeers Midwest serves clients large and small from coast to coast.

Our contract personnel include Engineers and Designers skilled in Mechanical, Electrical, Instrumentation, Electronic, Chemical, Process, and Structural / Architectural disciplines. Our Scientific Professionals serve the Chemical, Pharmaceutical, Environmental and Medical fields. In addition, we also provide administrative personnel with experience in technical engineering and scientific environments.

Job Description

Essential Duties and Responsibilities

• Install, train and provide technical knowledge and troubleshooting on team product line at the customer’s facility.
• Provide a communication link with the customer.
• Create and develop procedural documentation.
• Use and understand the Customer Support computer system.
• Support the Product Specialist on a rotational basis.
• Support the Knowledge Products Team as a subject matter expert.
• Occasional participation outside of the team product line.

Required Skills

• Must have good electro-mechanical skills (motors, drives, transformers). Focus on mechanical repair.
• Knowledge of a specialized field such as machine tool manufacture, installation, operation, maintenance and repair, and/or a broad shop background.
• Technical knowledge and logical troubleshooting across team product line.
• Excellent communication and customer relation skills.
• Rational decision making and problem solving ability.
• Detail oriented with a high degree of accuracy.
• Position is about 50% travel and need to have the ability to work remotely.

Required Experience

• 2 Year Technical degree (Electrical/Automation) and 2 or more years' experience in a related field (desired), or similar mechanical skills/experience (a co-op, internship or job in a manufacturing environment), and a stable work history.
• Educational knowledge of electronics is a must.
• Strong mechanical repair experience.

Additional Information

All your information will be kept confidential according to EEO guidelines.