Field Service Engineer

Insight Global; Cedar Park (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Insight Global is seeking a Field Service Engineer to supervise the onsite installation and lead commissioning, maintenance, troubleshooting, and on-site customer support for KARNO Power Modules. This role supports deployments across the United States, with initial training in Milford, OH alongside R&D and engineering teams.

You will work primarily in defense and data center applications, requiring a degree in mechanical, electrical, or controls engineering and several years of field service

Qualifications

• 5 years of relevant field service and troubleshooting experience.
• Electrical experience with high-voltage systems up to 800V.
• Experience with PLCs, HMIs, instrumentation, and alarm-based troubleshooting.
• Valid driver’s license.
• Background in energy, power generation, or distributed generation preferred.
• Prior experience supporting data center, defense, or distributed generation applications preferred.

Responsibilities

• Oversee onsite installation and commissioning of KARNO Power Modules.
• Lead maintenance, troubleshooting, and on-site customer support across the United States.
• Coordinate training period in Milford, OH with R&D and engineering teams.
• Support deployments primarily in defense and data center applications.

Skills

Field service

Troubleshooting

High-voltage experience

PLC / HMIs

Driver's license

Education

Degree in Mechanical, Electrical, or Controls Engineering

OSHA certification

Tools

PLCs

HMIs

Instrumentation

Job description

Job Description

The Field Service Engineer will supervise the onsite installation of the KARNO™ Power Module at customer sites, and lead the commissioning, maintenance, troubleshooting, and on-site customer support for the successful deployment of the KARNO Power Modules. This position is part of our customers field service organization, which supports KARNO installations across the United States. Current deployments are primarily in defense and data center applications. The position begins with a training period of approximately three to four months in Milford, OH, working alongside the research, development, and engineering teams as KARNO units are built and serviced during final testing, including training on heat engine fundamentals, PLCs, HMIs, and advanced control systems. The position then transitions to field installation, commissioning, and long-term on-site support at customer locations, initially across the West Coast and expanding to other regions as the installed base grows.

Skills and Requirements

Education, Experience and Certifications

• Degree in Mechanical, Electrical, or Controls Engineering, or a related engineering discipline
• 5 years of relevant field service and troubleshooting experience required.
• Electrical experience working with high-voltage systems up to approximately 800V required.
• Experience with advanced control systems, PLCs, HMIs, instrumentation, and alarm-based troubleshooting required.
• Valid driver's license required.
• OSHA certification preferred.
• Electrical certifications, particularly electrical safety certification, preferred.
• Background in energy, power generation, or distributed generation preferred.
• Experience with energy devices using natural gas or other alternative fuels preferred.
• Prior experience supporting data center, defense, or distributed generation applications preferred.

Background in Mechanical, Electrical, or Controls Engineering

Industries:AviationPowerPower ManagementAutomotive- EV Charging Stations- EV Fleet ManagementEnergy Turbine

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].