KARNO Power Modules Field Service Engineer On Site

Hyliion Inc.; Austin (TX); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Medical Plans

Dental Plans

Vision Plan

Life Insurance and AD&D Plans

Short Term Disability

Long Term Disability

Flexible Spending Accounts (FSA)

Health Savings Account (HSA)

401k/Roth 401k

Voluntary Accident Plans

Voluntary Critical Illness Plans

Hospital Indemnity Plan

Job summary

Hyliion is seeking a Field Service Engineer to supervise on-site installation, commissioning, maintenance, and technical support for KARNO Power Modules at customer sites across the United States, starting with a training period in Milford, OH.

You will travel to client sites, work with engineering teams, and serve as the primary customer-facing technical contact during deployments, focusing on safety, documentation, and field process improvements.

Qualifications

• Degree in Mechanical, Electrical, or Controls Engineering, or a related engineering discipline.
• 5 years of relevant field service and troubleshooting experience.
• Electrical experience working with high-voltage systems up to approximately 800V.
• Experience with advanced control systems, PLCs, HMIs, instrumentation, and alarm-based troubleshooting.
• Valid driver's license.
• OSHA certification preferred.
• Electrical certifications, particularly electrical safety certification, preferred.
• Background in energy, power generation, or distributed generation preferred.
• Experience with energy devices using natural gas or other alternative fuels preferred.
• Prior experience supporting data center, defense, or distributed generation applications preferred.

Responsibilities

• Provide on-site maintenance, troubleshooting, and break-fix support for deployed KARNO units.
• Diagnose issues using remote monitoring systems and troubleshooting logs.
• Troubleshoot controls, instrumentation, and high-voltage electrical system issues.
• Supervise installation work at customer sites and provide the required technical support.
• Serve as the primary customer-facing technical contact during installation and support engagements.
• Complete required checklists, service reports, restart logs, and product issue logs.
• Work with Engineering, Manufacturing, and Operations teams to communicate field issues and develop solutions.
• Travel to customer sites and operate a Hyliion service vehicle as needed.
• Contribute to the development of field service processes and standards as the service organization scales.
• Additional duties as assigned.

Skills

High voltage systems

PLCs

HMIs

Instrumentation

Alarm troubleshooting

Valid driver's license

Independent field work

Communication with customers

Education

Engineering degree (Mechanical, Electrical, or Controls)

Job description

Hyliion is seeking a Field Service Engineer to supervise on-site installation, commissioning, maintenance, and technical support for KARNO Power Modules at customer sites across the United States, starting with a training period in Milford, OH.

You will travel to client sites, work with engineering teams, and serve as the primary customer-facing technical contact during deployments, focusing on safety, documentation, and field process improvements.