Field Service Engineer

Insight Global; Bastrop (TX); On-site; USD 52,000 - 70,000; Full time

Job summary

Insight Global is seeking a Field Service Technician to work at customer sites, installing, maintaining, troubleshooting, and upgrading complex equipment while upholding strict safety and quality standards.

You will lead preventive maintenance, perform major repairs, assist with complex diagnostics, train new staff, and ensure accurate service documentation. This role emphasizes reliability and strong collaboration with diverse teams in dynamic environments.

Qualifications

• 2+ years of experience operating and performing repairs and preventative maintenance in a semiconductor manufacturing or other similar industry.
• HS Diploma or Technical School (Associates Preferred)
• Ability to wear a respirator

Responsibilities

• Lead preventative maintenance inspections and perform corrective maintenance and major repairs on equipment.
• Perform periodic system maintenance per customer schedules and requirements.
• Assist with technically complex troubleshooting and diagnostics.
• Complete assignments within generally defined parameters by referencing work instructions, procedures, and technical documentation.
• Install equipment upgrades following approved documentation and work instructions.
• Assist with training new employees on preventative maintenance tasks.
• Apply judgment in resolving non-standard or unexpected equipment issues; typically receives general instructions for work.
• Meet company and customer reporting requirements, ensuring accurate and timely service documentation.
• Adhere to all company and customer safety policies and procedures.
• Perform other duties as assigned by the supervisor.

Skills

Field service experience

Troubleshooting skills

Education

HS Diploma or Technical School

Job description

Job Description

If you enjoy making equipment run better and solving problems in the field, this role is for you. As a Field Service Technician, you will work at customer sites and serve as a key technical representative, supporting mission-critical equipment alongside a collaborative and diverse team.

Field Service Technicians are trained to support advanced environmental and industrial systems that help ensure clean air and reliable manufacturing operations. In this role, you will work directly with customers to install, maintain, troubleshoot, and upgrade complex equipment, delivering high-quality service on large-scale production systems while maintaining strict safety and quality standards.

• Lead preventative maintenance inspections and perform corrective maintenance and major repairs on equipment.
• Perform periodic system maintenance per customer schedules and requirements.
• Assist with technically complex troubleshooting and diagnostics.
• Complete assignments within generally defined parameters by referencing work instructions, procedures, and technical documentation.
• Install equipment upgrades following approved documentation and work instructions.
• Assist with training new employees on preventative maintenance tasks.
• Apply judgment in resolving non-standard or unexpected equipment issues; typically receives general instructions for work.
• Meet company and customer reporting requirements, ensuring accurate and timely service documentation.
• Adhere to all company and customer safety policies and procedures.
• Perform other duties as assigned by the supervisor.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• 2+ years of experience operating and performing repairs and preventative maintenance in a semiconductor manufacturing or other similar industry.
• HS Diploma or Technical School (Associates Preferred)
• Ability to wear a respirator