Field Service Engineer

Designeers Midwest; Atlanta (GA); On-site; USD 70,000 - 90,000; Full time

Job summary

Designeers Midwest is looking for a Field Service Engineer based in Atlanta, Georgia. In this role, you will leverage strong electrical knowledge to resolve product availability and reliability issues. Your responsibilities include performing analyses for automation systems, managing repairs, and providing technical instruction to customers.

The ideal candidate holds a Bachelor's Degree in Electrical Engineering or equivalent and has significant experience in radio and communication networks. Strong project management skills are a must, as you will be overseeing both on-site installation and ongoing maintenance of systems.

Qualifications

• 3+ years of experience in radio and communication networks with project management background.
• 3-5 years experience in the electronics industry with a focus on radio/communication networks.
• 6+ years of military/technical school experience in electronics.

Responsibilities

• Perform analysis for automation and control products/systems.
• Manage preventive maintenance and repairs for installed products.
• Provide technical instruction regarding installation and maintenance.

Skills

Strong electrical knowledge

Technical instruction skills

Organizational skills

Education

Bachelor’s Degree in Electrical Engineering

Associate’s Degree in Engineering

Military or technical school certification

Job description

Job Description

Title: Field Service Engineer

The Field Service Engineer (FSE) utilizes strong electrical knowledge and product expertise to advise their work group in resolving issues impacting the availability and reliability of the product. They ensure product performance through consistent monitoring of metrics and utilize strong organizational skills to ensure repairs are made and objectives are met. Immediate action with hands‑on work and strategic planning for sustained performance are both essential components of the role.

Responsibilities

• Perform analysis of customer and product management inputs to define concepts and requirements used to develop solutions for automation and control products/systems for the US and global transit, transportation and railroad industry.
• Focus on large-scale land based data and voice communications systems.
• Read schematics and assist in pin‑pointing electrical problems, repairing issues, directing installers.
• Manage ongoing preventive maintenance, repair, and calibration of installed products.
• Perform on‑site installation of systems and equipment.
• Build and maintain reliable reporting and tracking systems to utilize field data and ensure availability and reliability of the product is sustained.
• Respond and resolve requests for emergency repairs and services to troublesome equipment.
• Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair and maintenance at customer.

Qualifications

• A Bachelor’s Degree in Electrical Engineering or Electrical Engineering Technology from an accredited college or university, preferably with at least 3 years of experience in radio and communication networks with a strong background in project management.
• Associate’s Degree in Engineering with 3–5 years of experience in the electronics industry. Experience with radio and communication networks. Background in project management and/or radio/communication networks in project management is beneficial.
• Military or technical school certification with at least 6 years of experience in electronics. Experience with radio and communication networks and a background in project management is a plus.

Additional Information

All your information will be kept confidential according to EEO guidelines.