Field Service Electronics Engineer – Biotech Instrumentation

The QualiFind Group; Philadelphia (Philadelphia County); On-site; USD 80,000 - 110,000; Full time

Job summary

The QualiFind Group is representing our Danish-based client that produces world class cell counting equipment. We're helping them find the right talent to work on their next-generation technology.

The role is a hands-on Field Service Electronics Engineer position, requiring travel to customer sites and teamwork with R&D to improve products. You will perform maintenance, troubleshoot, and repair instruments, update firmware, and document all interventions in the CRM system while delivering

Qualifications

• Bachelor’s or Master’s in Mechatronics or Electrical Engineering.
• 2+ years of field experience with electromechanical equipment.
• Willing to travel domestically up to 80%.
• Strong communication in English.

Responsibilities

• Perform recurrent annual maintenance, troubleshoot, and repair instruments at customer sites.
• Service electromechanical systems, including firmware updates and component replacements.
• Inspect setups to identify risks and read system logfiles.
• Collaborate with R&D and Product Management for field insights and product improvement.
• Act as ambassador providing high level customer service and professionalism.
• Document interventions in our CRM service system.

Skills

Field service experience

Mechatronics engineering degree

Electrical engineering degree

Sensors and actuators

Firmware interaction

English communication

Willing to travel

Education

Bachelor’s or Master’s degree in Mechatronics or Electrical Engineering

Job description

The QualiFind Group is representing our Danish-based client that produces world class cell counting equipment. We're helping them find the right talent to work on their next-generation technology.

The role is a hands-on Field Service Electronics Engineer position, requiring travel to customer sites and teamwork with R&D to improve products. You will perform maintenance, troubleshoot, and repair instruments, update firmware, and document all interventions in the CRM system while delivering