Field Service & DOT Compliance Coordinator

Sunbelt Rentals; Morris (IL); On-site; USD 28,778 - 39,564; Full time

Benefits offered by this job

Health, Dental and Vision plans

401(k) Match

Volunteer time off

Disability insurance

Life insurance

Tuition Reimbursement

Employee Assistance Program (EAP)

Length of Service Awards

Job summary

Sunbelt Rentals in Morris, IL is seeking a Service Administrator to support the Service Manager with customer relations and maintaining DOT compliance across Rental and Non‑Rental Fleet.

Responsibilities include scheduling preventive maintenance, maintaining truck files, coordinating inspections, and assisting with warranty recovery while ensuring parts flow to shops and customers. This role requires attention to detail and teamwork with the shop.

Qualifications

• Experience with maintaining DOT compliance for fleet (rental and non-rental).
• Ability to schedule and coordinate preventive maintenance and inspections.
• Support warranty recovery processes and parts coordination.
• Strong documentation and record-keeping skills.
• Effective communication with service managers, drivers, and vendors.

Responsibilities

• Maintain truck files and DOT compliance for both Rental and Non‑Rental Fleet.
• Schedule and coordinate Preventive Maintenance and DOT inspections on both Rental and Non‑Rental Fleet (Trucks).
• Perform duties as Safety Coordinator in regards to DOT Fleet.
• Conduct weekly inspections of DOT Fleet.
• Monitor loading and unloading on Sunbelt Yard.
• Conduct DOS with drivers on a monthly basis.
• Assist Service Manager in the warranty recovery process.
• Conduct reviews of closed work orders to ensure warranty opportunity has not been missed.
• Catalog warranty parts for validation on manufacturer’s request.
• Maintain compliance with manufacturer’s issued Service Bulletins.
• Assist Service Manager in Customer Damage.
• Prepare damage letters and send to customers.
• Maintain photographic and physical evidence relating to customer damage.
• Direct the supply of parts to shop mechanics, other branches and customers.
• Screens and prioritizes service calls to meet customer needs.
• Assure that equipment is available as required.
• Order parts to maintain adequate supplies.
• Work with equipment vendors to learn the maintenance requirements and capabilities of new equipment added to inventory.

Skills

Customer relations

DOT compliance

Preventive maintenance

Team collaboration

Documentation

Job description

Sunbelt Rentals in Morris, IL is seeking a Service Administrator to support the Service Manager with customer relations and maintaining DOT compliance across Rental and Non‑Rental Fleet.

Responsibilities include scheduling preventive maintenance, maintaining truck files, coordinating inspections, and assisting with warranty recovery while ensuring parts flow to shops and customers. This role requires attention to detail and teamwork with the shop.