Field Service Dispatcher – Drive Timely Repairs

Crown Equipment Corporation

Houston (TX)

On-site

USD 38,000 - 52,000

Full time

4 days ago

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Job summary

Crown Equipment Corporation in Houston, TX invites a Service Dispatcher to schedule service repairs and dispatch field technicians to customer locations, coordinating with skill levels and routing guidelines. You will also plan maintenance, receive and log service requests, and assist with paperwork.

The ideal candidate has less than 2 years related experience, a high school diploma, strong phone and communication skills, proficiency with Microsoft Office, and the ability to multitask in a

Qualifications

Less than 2 years related experience.
High school diploma or equivalent.

Responsibilities

Schedule service repairs and dispatch field service technicians to customer locations for service based on location, skill level of the technicians, and facility response guidelines.
Schedule and dispatch planned maintenance to ensure timely completion.
Receive service requests from customers and coworkers. Enter information into the computer. Assist with paperwork and prepare reports.
May handle registering service vans, scheduling maintenance for the rental fleet, scheduling delivery trucks, and coordination of services with outside vendors.

Skills

Phone skills

Excellent communication

Organizational skills

Math skills

Computer skills

Leadership

Multitask

Familiarity with service territory

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The ideal candidate has less than 2 years related experience, a high school diploma, strong phone and communication skills, proficiency with Microsoft Office, and the ability to multitask in a

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