Field Service & Customer Support Representative

Talentify; Tupelo (MS); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

401K Match

Job summary

Ace Bolt and Screw Co, Inc. is seeking a Service Rep to be on-site in Tupelo, MS, stocking products and handling orders for customer accounts. You will engage customers in person and via phone or email to meet their needs.

The role emphasizes hands-on work, daily lifting, and strong communication with a focus on friendly, reliable service. Competitive starting wage and benefits are highlighted in the posting.

Qualifications

• Excellent customer service skills.
• Strong written and verbal communication skills.
• Experience with Microsoft Office (Outlook, Word, Excel).
• A valid driver's license and reliable transportation.
• The ability to repeatedly lift up to 30lbs - 50lbs and work on your feet 50%-75% of the day.

Responsibilities

• Service and stock delivered products on-site.
• Scan and download product orders.
• Unload and load material as required.
• Respond to customer needs via phone, email and/or in-person.

Skills

Customer service

Written communication

Verbal communication

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

Ace Bolt and Screw Co, Inc. is seeking a Service Rep to be on-site in Tupelo, MS, stocking products and handling orders for customer accounts. You will engage customers in person and via phone or email to meet their needs.

The role emphasizes hands-on work, daily lifting, and strong communication with a focus on friendly, reliable service. Competitive starting wage and benefits are highlighted in the posting.