Field Service & Customer Engineer II: Onsite Systems Expert

Applied Materials; City of Albany (NY); On-site; USD 42,705 - 57,859; Full time

Job summary

Applied Materials is hiring a Customer/Field Service Engineer in Albany, NY. This role involves installing and optimizing complex systems, ensuring customer satisfaction, and adhering to safety procedures. Candidates should possess strong diagnostic and communication skills, and be able to work under pressure.

The position offers a full-time schedule with a travel requirement of 20%. Applied Materials promotes a diverse workplace and is an Equal Opportunity Employer.

Qualifications

• Proficient in primary toolset with ability to acquire additional systems.
• Strong problem-solving skills with a focus on customer relations.
• Ability to perform diagnostics and quality repairs.

Responsibilities

• Install, support, and optimize complex systems at customer sites.
• Communicate effectively with engineers and manage customer satisfaction.
• Adhere to safety procedures and ensure operational quality.

Skills

Customer satisfaction

Diagnostic techniques

Technical communication

Tools

Test equipment

Documentation tools

Job description

Applied Materials is hiring a Customer/Field Service Engineer in Albany, NY. This role involves installing and optimizing complex systems, ensuring customer satisfaction, and adhering to safety procedures. Candidates should possess strong diagnostic and communication skills, and be able to work under pressure.

The position offers a full-time schedule with a travel requirement of 20%. Applied Materials promotes a diverse workplace and is an Equal Opportunity Employer.