Field Service Coordinator - Travel‑Driven Care Training Lead

Honor Health Network; Manheim Township (PA); Presencial; USD 22.000 - 30.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off

Paid Training

Office events

Career growth opportunities

Descripción de la vacante

Honor Health Network is seeking a Field Service Coordinator for a Part Time role, overseeing field operations, training caregivers, and handling in-home intakes to ensure patient satisfaction. The position emphasizes strong communication, organization, and travel readiness, with a focus on high-quality service delivery.

The role requires prior home care experience, preferred CNA/MA background, and a willingness to travel up to 75%.

Formación

• Previous experience in home care is required.
• CNA or Medical Assistant experience preferred.
• Excellent communication and interpersonal skills; ability to connect with and train others.
• Strong organizational skills with the ability to manage multiple projects, changing priorities, and heavy workloads.
• Valid driver’s license and access to your own vehicle.
• Willingness to travel 75%.

Responsabilidades

• Identify and assess the training needs of both current and future staff through job analysis.
• Develop and implement training and development plans that align with business goals.
• Track and resolve issues as they arise, ensuring continuous improvement in service delivery.
• Communicate effectively with patients and caregivers, providing constructive feedback when necessary.
• Manage in-home intakes, ensuring smooth onboarding for new patients.
• Promote patient satisfaction by addressing concerns and resolving complaints promptly.

Conocimientos

Communication

Training others

Organizational skills

Team player

Driver's license

Descripción del empleo

Honor Health Network is seeking a Field Service Coordinator for a Part Time role, overseeing field operations, training caregivers, and handling in-home intakes to ensure patient satisfaction. The position emphasizes strong communication, organization, and travel readiness, with a focus on high-quality service delivery.

The role requires prior home care experience, preferred CNA/MA background, and a willingness to travel up to 75%.