Field Service Controls Technician

jbtm; United States; On-site; USD 52,000 - 61,000; Full time

Job summary

JBT Marel is seeking a Field Service Controls Technician to install, service and repair equipment at customer sites worldwide. You will work with Allen-Bradley PLC hardware and software, Beckhoff controls, and CAD drawings, ensuring commissioning success and timely reporting.

You must read electrical schematics, maintain safety standards, and communicate clearly with customers while traveling up to 90% and possibly internationally.

Qualifications

• 3-5 years in control systems applications (Allen-Bradley, Siemens, Beckhoff).
• 3-5 years reading electrical schematics and blueprints.
• Solid mechanical knowledge with blueprint reading ability.

Responsibilities

• Install, service and repair equipment at customer sites.
• Troubleshoot and diagnose equipment problems and perform software repairs.
• Create functional HMI screens and write/modify PLC programs.
• Interpret CAD drawings, P&IDs and flow schemes to guide maintenance.
• Prepare service reports, time sheets and expenses weekly.
• Coordinate with engineering to solve unusual system issues.
• Interact professionally with customers about commissioning status.

Skills

Allen-Bradley PLC

Studio 5000

RSLogix 5000

RSLogix 500

Beckhoff Automation

Education

Two-year technical school training

Bachelor's degree in related field

Job description

At JBT Marel, what we do matters , we know that the contribution of our employees leads to the success of our business.

Our purpose is to transform the future of food; this guides our vision of being the global leader in food and beverage technology, by harnessing the full power of JBT Marel to partner with our customers and pioneer sustainable innovation.

Our values show who we are at our best. As we Create with Collaboration, Serve with Integrity, Grow with Excellence, and Advance with Innovation.

Opportunity:

JBT Marel is looking for a Field Service Controls Technician. Your primary responsibility will be installation, servicing, and repairing JBT Marel-sold equipment at our customer sites. In this role, you will perform technical controls, electrical, and some mechanical work as a Controls Technician. Strategically manage the field service activities surrounding these product lines while working actively to expand and grow the business.

On a given day, you may:

• Perform all duties in accordance with JBT Marel safety policies and procedures while maintaining a safety-focused work mentality.
• Troubleshoots and diagnoses equipment problems and makes appropriate software repairs or recommendations to customers
• Strong proficiency in Allen Bradley PLC hardware (ControlLogix, CompactLogix) and software (Studio 5000, RSLogix 5000, RSLogix 500).
• Proficiency in Beckhoff Automation controls platforms
• Experience in networking protocols (EtherNet/IP) and Variable Frequency Drives (VFDs).
• Reads and interprets equipment manuals to perform required maintenance and service software and electrical wise.
• Reads and interprets electrical and mechanical CAD drawings, P&ID's, and flow schemes
• Accurately prepares and submits inspection reports, service reports, time sheets, and expense reports in a timely manner to Service Coordinator or Service Manager. All reports should be done on a weekly basis.
• Recommends equipment modifications to eliminate future performance problems. Advises client on replacement part orders.
• Consults with engineering team to resolve unusual problems in system operation and maintenance.
• Clearly and professionally interact with customers daily regarding status of commissioning.
• May supervise/train customer employees and/or employees in testing, tuning, and adjusting equipment to obtain optimum operating performance.
• Creating functional HMI screens for operator interaction
• Write and/or modify PC or PLC programs to control industrial food processing equipment
• Document changes and updates to ensure proper revision control.
• Document work procedures and ensure high quality through the engineering process.
• Support the organization when engineering-related questions arise.
• Remote support to Field Service Engineers to resolve customer issues when they arise.
• Performance maintenance and setup work on all JBT Marel products
• Set up and adjust machines in the field to equipment specifications.
• Strong electromechanically inclined abilities to troubleshoot and repair machinery hydraulic, pneumatic and electrical components.
• Perform machine audits, repairs, and preventative scheduled maintenance.
• Diagnose problems, dismantle machines, replace defective parts, and reassemble machines.
• Identify and articulate root cause problem statements while troubleshooting.
• Safety conscious leader, with a proven track record on safety.
• Good interpersonal skills with a positive and professional attitude.

EDUCATION AND EXPERIENCE REQUIREMENTS:

• 3-5 years of experience in control systems applications like Allen-Bradley, Siemens, Beckhoff etc.
• 3-5 years of experience with electrical schematics reading
• Solid mechanical knowledge with blueprint reading ability
• Two-year technical school training or related bachelor's degree preferred.
• Computer skills - including laptop and smart phone, use of Outlook, Word, Excel, etc.
• Travel includes nights and weekends and may fluctuate due to business need/priority.
• Up to 90% travel required, including some international.
• Manufacturing experience in food and beverage industry preferred.

Work Environment

Will work pre-dominantly at customers' site both domestic and abroad as well as from home office.

Will work around Heavy Machinery

PHYSICAL DEMANDS:

• Occasionally lifting heavy objects up to 50lbs.
• Squatting, prolonged standing and working at various heights

COMPENSATION RANGE: $38.00-44.00 per hour- Please note the salary information shown above is a general guideline only. Starting salary will vary by location, qualifications, and prior experience.

Why work at JBT Marel

We are committed to our employees and provide development opportunities to allow you to be the best version of yourself as our colleague, with our customers and within communities.

We seek to understand and include diverse perspectives and cultures enjoying collaborative working across our global teams to deliver world‑class projects.

We foster growth as we courage you to challenge yourself and others , staying curious and dreamin