Field Service & Calibration Coordinator

Precision Measurements; Quakertown (Bucks County); Vor Ort; USD 42.000 - 64.000; Vollzeit

Zusammenfassung

Applied Technical Services, LLC is seeking a Service Coordinator to manage service operations for Precision Solutions’ Service department, including field service, calibrations, repairs, and sales. The role emphasizes building strong customer relationships and delivering exceptional service while leveraging our service software and processes.

The coordinator will handle front-line customer communications, schedule all service jobs, and assist with quotes, reporting, and continuous improvement

Aufgaben

• Coordinate operations for Precision Solutions’ Service department: field service, calibrations, repairs and sales.
• Own frontline communications with customers for the Service department.
• Own the schedule for the Service department and coordinate all service jobs.
• Master our service operations software, currently Qualer.
• Create and issue work orders for each Service job.
• Assist Service Manager with quoting and reporting on KPIs.
• Support quality program and continuous improvement initiatives.

Jobbeschreibung

Applied Technical Services, LLC is seeking a Service Coordinator to manage service operations for Precision Solutions’ Service department, including field service, calibrations, repairs, and sales. The role emphasizes building strong customer relationships and delivering exceptional service while leveraging our service software and processes.

The coordinator will handle front-line customer communications, schedule all service jobs, and assist with quotes, reporting, and continuous improvement