Field Service Automation Technician

mehnert GmbH; Chandler (AZ); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

mehnert GmbH in Chandler, AZ is seeking a Field Service Automation Technician to install, commission, troubleshoot, and maintain industrial automation equipment at customer sites. You will verify wiring, perform I/O checks, and support startup activities alongside controls engineers and project managers.

This role requires 5+ years of hands-on field service experience, an associate degree or equivalent, strong customer communication, and the ability to travel up to 80%.

Qualifications

• 5+ years hands-on field service of industrial automation systems.
• Associate degree or equivalent; journeyman/trade certification preferred.
• Excellent troubleshooting and on-site problem-solving skills.
• Proven ability to lead technical field efforts independently.
• Strong communication with customers and internal teams.

Responsibilities

• Install industrial automation equipment across manufacturing environments.
• Perform system repairs, upgrades, and retrofits.
• Support commissioning: pneumatic/wiring verification, I/O checkout, and system testing.
• Troubleshoot mechanical, electrical, and pneumatic systems during startups.
• Conduct preventive and corrective maintenance per OEM specs.
• Read mechanical drawings and electrical schematics.
• Collaborate with controls engineers and project managers; avoid scope creep.
• Document work and complete field service reports on time.
• Maintain safety procedures, PPE, LOTO and JHA compliance.

Skills

5+ years field service experience

Customer-facing communication

Troubleshooting skills

Leadership in field

MS Word / Outlook / Excel / Teams

Education

Associate's degree in Mechanical/Electrical/Mechatronics or equivalent

Journeyman's certificate or apprenticeship in Millwright/Electrician

Tools

MS Word

Outlook

Excel

Teams

Job description

Your mission

Field Service Automation Technician

Key Responsibilities

• Execute mechanical and electrical installation of industrial automation equipment across high-reliability manufacturing environments.
• Perform system repairs, upgrades, and retrofits.
• Support commissioning and startup activities: pneumatic and wiring verification, I/O checkout, system functional testing, and customer engagement
• Perform troubleshooting and fault diagnosis on mechanical, electrical, and pneumatic systems during startup and post-commissioning
• Carry out preventive and corrective maintenance on installed automation systems per OEM specifications.
• Read and interpret mechanical drawings, electrical schematics, and wiring diagrams
• Work alongside controls engineers and project managers without overlapping into programming or design scope
• Document work performed, capture redlines, and complete field service reports accurately and on time
• Execute work safely, ensuring the safety of self and others, including adhering to all company and client safety procedures, performing JHA's, wearing proper PPE, and executing LOTO practices.

Customer Partnership

• Act as the primary technical interface with customers during service and commissioning activities
• Build trust through clear communication, professionalism, and rapid problem-solving
• Provide training and technical guidance to customer maintenance and engineering teams

Your profile

Required Qualifications

• Associate's degree in Mechanical Engineering, Electrical Engineering, or Mechatronics; Apprenticeship Certificate or Journeyman's Ticket as Millwright, Electrician, Machinist, or Tool & Die Maker; or equivalent practical experience
• 5+ years of hands-on experience in building, installing, commissioning, or field service of industrial automation systems.
• Excellent troubleshooting skills.
• Proven ability to lead technical efforts independently in the field.
• Strong customer-facing communication and decision-making skills.
• Proficient in MS Word, Outlook, Excel, and Teams.
• Authorization to work in the US

Preferred Qualifications

• Ability to navigate robot (Fanuc, Kuka, ABB) teach pendants and PLC (Rockwell, Siemens) interfaces to support fault diagnosis and point touch-up.
• Training in proper rigging techniques and safety protocols, including pre-lift planning and preparation.
• Ability to operate a forklift.

Physical & Work Environment Requirements

• Work in industrial manufacturing and variable temperature environments
• Lift up to 50 lbs
• Work at heights or for extended periods of standing/kneeling

Travel & Field Support Requirement

• Must be able to travel up to 75% - 80% to customer sites, including some international travel, often on short notice.
• Work flexible hours to support project and customer production schedules.
• Valid driver's license

Why us?

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance