Field Service and Assembly Engineer

Sentek Dynamics; Kannapolis (NC); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Bonus pay

PTO & holidays

Competitive compensation

Job summary

Sentek Dynamics is seeking a Field Service Engineer for our Kannapolis, NC product demonstration, assembly, and service facility. The role reports to the Director of Service and requires hands-on mechanical, electrical, and hydraulic expertise with strong communication skills.

Travel up to 50% nationwide and internationally is expected. The candidate will install, commission, and service vibration testing systems and environmental chambers, assist with production testing, and support the sales

Qualifications

• Extensive hands-on mechanical, electrical, and hydraulic experience; refrigeration and fabrication experience a plus.
• Must be organized, self-starter capable of working with minimal supervision
• Excellent written and verbal communication skills
• Computer literate with strong MS Office experience
• Must be friendly, social, presentable and professional
• Preference given to candidates with an ME or EE degree in combination with one to two years’ experience working on mechanical and electrical components and assemblies.

Responsibilities

• Support new customers with facility preparations
• Installation and commissioning of equipment at customer’s facility
• Provide the first line of support to existing customers
• Support customer requests for service and preventative maintenance
• Prepare and maintain warranty and customer support records and reports
• Production support – assembly and test of new products
• Support the sales team to meet sales goals
• Travel required 50%

Skills

Mechanical experience

Electrical experience

Hydraulic experience

MS Office

Communication skills

Organized / self-starter

Education

ME or EE degree

Job description

Job Site:1548A Roger Dale Carter Drive, Kannapolis, NC 28081 (Monday - Friday)

Position Summary:

Sentek Dynamics is seeking a Field Service Engineer for our Kannapolis, NC product demonstration, assembly, and service facility. Reporting to the Director of Service, this position requires hands-on experience combined with technical knowledge and strong communication skills. If you enjoy traveling around the country and internationally,

About Sentek Dynamics:

Headquartered in Silicon Valley, Sentek Dynamics is a growing company focused on turn-key environmental testing solutions for domestic and international customers. Our target markets include aerospace, automotive, defense, electronics, energy, and medical device manufacturers. Our products include a comprehensive line of vibration testing systems and temperature/humidity chambers designed to meet today’s demanding test requirements.

Responsibilities:

The Field Service Engineer will be responsible for post-sale customer support including, but not limited to, installation, and service (diagnose, repair, and maintenance) of Sentek Dynamics’ vibration testing systems and environmental test chambers. This position will also support the assembly and test of products during production. A strong sense of responsibility and initiative is required along with cooperation with other departments.

Job Duties:

• Support new customers with facility preparations
• Installation and commissioning of equipment at customer’s facility
• Provide the first line of support to existing customers
• Support customer requests for service and preventative maintenance
• Prepare and maintain warranty and customer support records and reports
• Production support – assembly and test of new products
• Support the sales team to meet sales goals
• Travel required 50%

Qualifications:

• Extensive hands-on mechanical, electrical, and hydraulic experience; refrigeration and fabrication experience a plus
• Must be an organized, self-starter capable of working with minimal supervision
• Excellent written and verbal communication skills
• Computer literate with strong MS Office experience
• Must be friendly, social, presentable and professional
• Preference given to candidates with an ME or EE degree in combination with one to two years’ experience working on mechanical and electrical components and assemblies.

What We Offer:

Competitive compensation package including base salary, performance bonuses, and benefits.

• Salary Range: $65,000 to $80,000 + bonus pay
• PTO (paid time off), sick days, & 11 observed holiday days