Field Security Technician I – Access Control & CCTV

Securitas Electronic Security, Inc.; Gilbert (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Company vehicle

Medical Insurance

401K match

Paid time off

Job summary

Securitas Technology Corporation in Gilbert, AZ is seeking a field-based Security Systems Technician to respond to trouble tickets, diagnose and resolve issues, and perform on-site software upgrades and configuration changes.

You will install and test CCTV, access control, intrusion, and fire alarm systems, document changes, and contribute to a formal change control process. Strong communication, problem-solving, and time management are essential; certifications in CCTV/Access Control are a plus.

Qualifications

• High School diploma or equivalent required.
• Familiarity installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
• Strong working knowledge of Microsoft Office.
• Strong written and verbal communications skills.
• Working knowledge of network communications and IP addressing.
• Excellent problem solving and analytical skills.
• Excellent time management skills.
• Positive attitude and strong work ethic.
• Certifications in enterprise grade CCTV and Access Control systems a plus.

Responsibilities

• Respond to trouble tickets to ensure application uptime and system performance.
• Work individually and as a team to diagnose and resolve application issues.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes (user permissions, application configuration, etc.).
• Document all system modifications through a digital change control tracking system.
• Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience.
• Perform pre-deployment end to end testing of all upgrades and major modifications.
• Perform on site installations of software upgrades and major modifications.

Skills

Written communication

Verbal communication

Problem solving

Time management

Positive attitude

Work ethic

Education

High School diploma or equivalent

Tools

Microsoft Office

IP addressing

Job description

Securitas Technology Corporation in Gilbert, AZ is seeking a field-based Security Systems Technician to respond to trouble tickets, diagnose and resolve issues, and perform on-site software upgrades and configuration changes.

You will install and test CCTV, access control, intrusion, and fire alarm systems, document changes, and contribute to a formal change control process. Strong communication, problem-solving, and time management are essential; certifications in CCTV/Access Control are a plus.