Field Security Operations Leader

Securitas Security Services USA, Inc.; New Orleans (LA); On-site; USD 53,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Vacation and personal time off

401(k) with company match

Job summary

Securitas Security Services USA, Inc. seeks an Operations Supervisor to support District Managers from our New Orleans and Baton Rouge offices. You will oversee shifts across multiple sites, supervise security officers, and ensure adherence to post orders while coaching staff.

Ideal candidates bring strong field operations experience, proven leadership, and the ability to manage a fast-paced environment. This role offers opportunities for career growth and a comprehensive benefits package.

Qualifications

• Associate degree and 2 years of experience in operations, or an equivalent combination of education and experience.
• Demonstrated leadership and supervisory abilities.
• Strong communication and customer service orientation.

Responsibilities

• Manages a shift and/or segment of guarding operations at multiple sites, including supervision of subordinate officers and supervisory staff.
• Ensures service expectations are met through regular client contact and quality inspections; initiates corrective actions as needed.
• Coordinates with line management and client representatives for status updates and security planning.
• Mentors and develops staff; conducts coaching, training and disciplinary actions when necessary.
• Maintains payroll records and other employee information; ensures reports are accurate and timely.
• Ensures compliance with laws and company policies; communicates requirements across the team.
• Schedules and adjusts staffing and equipment to meet client needs while controlling labor costs.
• Supports line management with issue resolution in legal, financial, HR, and administrative matters.

Education

Associate degree

Job description

Securitas Security Services USA, Inc. seeks an Operations Supervisor to support District Managers from our New Orleans and Baton Rouge offices. You will oversee shifts across multiple sites, supervise security officers, and ensure adherence to post orders while coaching staff.

Ideal candidates bring strong field operations experience, proven leadership, and the ability to manage a fast-paced environment. This role offers opportunities for career growth and a comprehensive benefits package.