Field Security Alarm Technician – Benefits & Training

Eastern Security Services; City of Syracuse (NY); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Company vehicle

Gas card

Phone and laptop

Paid on-the-job training

3 weeks PTO

Job summary

Eastern Security Services, Inc. in Syracuse is seeking a Security Alarm Service Technician to service a range of security and fire alarm systems for residential and commercial clients.

You will travel to client sites in the Syracuse area, perform servicing and troubleshooting, and provide technical support including panel programming. The role emphasizes customer service, safety, and a professional image, with opportunities for growth in a people-first environment.

Qualifications

• High School Diploma or Equivalent.
• Comfortable outdoors in rain or snow.
• Able to travel and work overtime as required.
• Must maintain a clean, professional image with customers.
• Must possess and maintain a clear driver’s license and safe driving record.
• Successfully clear drug screen and background check.

Responsibilities

• Travel to residential and commercial customer locations in the Syracuse area to perform service work.
• Service & troubleshoot a wide variety of residential and commercial security & fire alarm systems.
• Service & troubleshoot commercial and residential UL listed Fire Systems.
• Provide technical support to customers including field programming of alarm panels and remote programming.

Skills

Customer service

Travel-ready

Professional image

Safe driving

Education

Two (2) year Associate Degree

OSHA 10 or OSHA 30 Certification

Job description

Eastern Security Services, Inc. in Syracuse is seeking a Security Alarm Service Technician to service a range of security and fire alarm systems for residential and commercial clients.

You will travel to client sites in the Syracuse area, perform servicing and troubleshooting, and provide technical support including panel programming. The role emphasizes customer service, safety, and a professional image, with opportunities for growth in a people-first environment.