Field Scheduling & Dispatch Specialist

Certasitepro; Delaware; Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Referral bonuses starting at $1,000

Medical plan (dental & vision)

401K plan with company match

Paid time off & holidays & parental-le

Company giveaways

Community involvement

Mission-driven company

Growth into new markets

Job summary

CertaSite is a fast-growing fire protection and life safety company. We are seeking a dedicated scheduler to manage the flow of field crews, handle emergency assignments, and coordinate with service managers, technicians, and customers to ensure work is scheduled and completed smoothly.

This fast-paced role requires at least five years of scheduling experience, strong communication, and the ability to multitask in a dynamic office environment.

Qualifications

• Minimum of 5 years of direct field scheduling experience.
• Strong communication and customer-facing skills.
• Ability to multitask and manage priorities in a fast-paced environment.
• Proficient with office productivity software including MS Office.

Responsibilities

• Schedule all field projects for upcoming jobs in coordination with internal and external departments.
• Ensure field crews have sufficient work and flag irregular performance to supervision.
• Monitor productivity, utilization, overtime, travel time, and other resource metrics for management reports.
• Allocate field activities and emergency work to crews, including travel time and equipment rentals.
• Make real-time adjustments to crew schedules as resources or conditions change during the day.
• Coordinate with operations and HR on tracking new hires and ensuring documentation.
• Coordinate with purchasing for job-specific materials and supplies.
• Other duties and projects as assigned.

Skills

Field scheduling

Communication

Multitasking

Office software

Education

Associate's degree in construction management, logistics or business

Tools

MS Office

Job description

CertaSite is a fast-growing fire protection and life safety company. We are seeking a dedicated scheduler to manage the flow of field crews, handle emergency assignments, and coordinate with service managers, technicians, and customers to ensure work is scheduled and completed smoothly.

This fast-paced role requires at least five years of scheduling experience, strong communication, and the ability to multitask in a dynamic office environment.