Scheduling Coordinator

Certasitepro; Delaware; Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Referral bonuses starting at $1,000

Medical plan (dental & vision)

401K plan with company match

Paid time off & holidays & parental-le

Company giveaways

Community involvement

Mission-driven company

Growth into new markets

Job summary

CertaSite is a fast-growing fire protection and life safety company. We are seeking a dedicated scheduler to manage the flow of field crews, handle emergency assignments, and coordinate with service managers, technicians, and customers to ensure work is scheduled and completed smoothly.

This fast-paced role requires at least five years of scheduling experience, strong communication, and the ability to multitask in a dynamic office environment.

Qualifications

• Minimum of 5 years of direct field scheduling experience.
• Strong communication and customer-facing skills.
• Ability to multitask and manage priorities in a fast-paced environment.
• Proficient with office productivity software including MS Office.

Responsibilities

• Schedule all field projects for upcoming jobs in coordination with internal and external departments.
• Ensure field crews have sufficient work and flag irregular performance to supervision.
• Monitor productivity, utilization, overtime, travel time, and other resource metrics for management reports.
• Allocate field activities and emergency work to crews, including travel time and equipment rentals.
• Make real-time adjustments to crew schedules as resources or conditions change during the day.
• Coordinate with operations and HR on tracking new hires and ensuring documentation.
• Coordinate with purchasing for job-specific materials and supplies.
• Other duties and projects as assigned.

Skills

Field scheduling

Communication

Multitasking

Office software

Education

Associate's degree in construction management, logistics or business

Tools

MS Office

Job description

Are you ready to make a meaningful impact?

Careers at CertaSite

Our current job opportunities are posted here as they become available. Select your areas of interest, city, and state and hit "Search" to see our current opportunities.

We are looking for a scheduler, who will be responsible for managing the flow of activities for field crews. This position requires a customer focused mindset and the ability to be on the phones for long periods of time while being able to multitask other priorities for the day. This includes monitoring the daily schedule and adjusting the schedule as needed to complete the expected and upcoming work in the short term. This individual will also handle all inbound emergency field assignments and other job site related calls before forwarding to the correct internal team member. You will collaborate with service managers, office staff, technicians, customers, and others to help get work scheduled and completed as seamlessly as possible. This is a fast paced and demanding role with high visibility within the company.

COMPANY PERKS

• Referral bonuses starting at $1,000 per referral
• Comprehensive medical plan options, including dental and vision
• 401K plan with company match
• Generous paid time off, paid holidays, and paid parental leave
• Company giveaways
• Opportunities for community service and charity involvement
• Work at a mission-driven company, focused on people
• Continued growth and expansion into new markets and products and services

WHAT YOU WILL BE DOING

• Schedule all field projects for upcoming jobs after communication and collaboration with various internal and external departments
• Ensure field crews have an appropriate amount of work that can be executed and communicate to supervision of any performance in the field that is irregular.
• Monitor performance of the field for management reports, including productivity, utilization, overtime, travel time, and other key resource metrics.
• Manually allocate field activities to field crews, including travel time, emergency work, and various equipment rentals for when the crews are working.
• Manage real time adjustments to crew schedules due to resource changes or business conditions should they change during the day.
• Work with operations and HR on tracking new hires in the field to ensure proper visibility and documentation for future team members.
• Coordinate with purchasing department for job-specific materials needed to complete jobs
• Other duties and projects as assigned

QUALIFICATIONS

• Minimum of 5 years of direct field scheduling experience.

IDEAL QUALITIES

• Associate's degree in construction management, logistics or business related field, bachelor's preferred.
• Thorough understanding of standard construction scheduling procedures and practices.
• Must be able to work independently in a fast-paced environment and handle multiple work assignments simultaneously.
• Ability to use computers and office productivity software.
• Planning, organizing, and project coordination skills.
• Ability to communicate clearly and concisely.
• Ability to be an effective team member and handle projects responsibly.

Who are we?

CertaSite is a fast-growing fire protection and life safety company. Fire and life safety is our passion. It is all we think about. We leverage our hard-earned expertise to give people peace of mind, confidence, and more time to pursue their core businesses. Since 2018, we have grown from four to 18 markets while serving more than 30,000 customers throughout the Midwest.

As we grow and expand into new markets, we are building a team that loves what they do and has fun doing it. If you are looking to be challenged every day, for an opportunity to make a meaningful impact, and to grow with a mission- and people-driven company focused on the customer, we hope you will consider this amazing opportunity.

Our Mission

To provide a meaningful impact to as many lives as possible.

Our Vision

To be the most dependable and simplified life safety solution on the planet.

Our Values

• Passionate - We are on a relentless pursuit to be great, not just good enough. And we have fun doing it.
• Impactful - Our work makes a real difference in the world. We literally save lives, but that's just the beginning.
• Innovative - We believe there is always a better way. We don't stop until we find it.
• Genuine - We do what we say, and we mean it. We are authentic and dependable.

WORKING CONDITIONS & PHYSICAL REQUIREMENTS

Overtime hours may be required at month end and as requested, controlled climate, office environment, occasional work from home options, required to sit for long periods of time, 8 or more hours per day, frequently required to use monitor, keyboard, mouse, and phone

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.