Field Sales Representative - Atlanta, GA

Norman International Inc.

Oregon

Ibrido

USD 48.000 - 55.000

Tempo pieno

11 giorni fa

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Vantaggi offerti da questo lavoro

401(k)

401(k) matching

Dental / Vision insurance

Health insurance

On-the-job training

Paid time off

Mileage reimbursement

Descrizione del lavoro

Norman International Inc. is seeking a Field Service Representative who will be the face of our brand in retail environments.

You will interact with store associates and leaders, share product knowledge, and support sales through hands-on service and installations. You will travel to multiple store locations, install signage, document activities in Salesforce, and help maintain displays while ensuring high customer satisfaction.

Competenze

Experience in retail sales or service to department stores is a plus; training provided
Excellent communication and interpersonal skills
Proficient with Microsoft Office and Salesforce is a plus
Valid driver's license and dependable vehicle
Ability to lift 30 lbs

Mansioni

Understand products: window blinds, shades and shutters
Train store staff on product knowledge
Install in-store signage and maintain displays
Travel to customer stores and manage call cycle
Log store activities in Salesforce; mileage reimbursed
Deliver quality customer service and resolve issues
Care for company property (phone, laptop, tools)

Conoscenze

Retail sales

Customer service

Communication skills

Time management

Interpersonal skills

Independent work

Travel willingness

Flexible hours

Driver's license

Strumenti

Salesforce

Microsoft Office

Descrizione del lavoro

Role Summary

The Field Service Representative is the face of our business in the retail world. You will interact with associates and leaders in our partnership retail stores on a daily basis, sharing sales techniques, key product features and sales data. This role is about building relationships and providing value to those that service consumers' needs through our products. You will be required to provide services that range from performing product sample installations, trouble-shooting and cleaning / maintaining display appearance in stores as well as providing excellent customer service.

Essential Responsibilities

Clear understanding of our products: window blinds, shades and shutters
Ability to retain product information and efficiently communicate to store associates
Conduct group Product Knowledge (PK) training on our products
Installing in-store signage on product displays and maintaining appearance by dusting/cleaning area, maintaining marketing materials
Travel to customer store locations as required and maintain a consistent call cycle with assigned store territory; Must be willing to drive to several store locations per day
Log store activities in Salesforce app; cell phone, laptop and reimbursement on mileage will be provided
Ensure excellent customer satisfaction by demonstrating commitment to resolving customer problems and delivering quality services
Responsible for care of all company property such as company cellphone, computer, tools and test equipment

Requirements

Experience in retail sales and/or service to department stores/mass merchants/home centers/DIY stores is a PLUS but not required. We will provide training for qualified individuals
Effective communication, presentation, time management and interpersonal skills
Experience using Microsoft Office and Salesforce are a plus
Able to work independently and with minimal supervision
Willing to travel (mileage and other travel expense will be reimbursed)
Able to work flexible hours, including evenings and weekends
Have valid driver's license and dependable vehicle
Able to lift 30lbs. with 2 hands

Salary

$48K-55K Annually DOE

Job Type

Full-time

Benefits