Field Sales Operations Internship – Hybrid, Regional Travel

General Motors Company; Westlake Village (CA); Hybrid; USD 28,000 - 34,000; Full time

Job summary

General Motors is offering a 12-week Summer 2027 Field Sales Operations Internship in the Customer Care and Aftersales division. Interns will be placed in one of five regions (Northeast, Southeast, North Central, South Central, Western) with field visits, dealer interactions, mentorship, and a central office rotation in Warren, Michigan.

Responsibilities include data analysis, reporting tool development, and supporting dealer engagement across parts, accessories, and service.

Qualifications

• Pursuing a bachelor’s or master’s degree in Marketing, Business Administration, Communications, Supply Chain Management or related field.
• Expected graduation between December 2027 and June 2029.
• Valid driver’s license.
• Available to work full-time, 40 hours per week, during the summer internship.
• Willingness to travel extensively within your assigned region.
• Willingness to travel to Warren, Michigan for a required two-week immersion during the internship.

Responsibilities

• Analyze field-level information with regional and Central Office teams.
• Identify trends and key drivers of parts and service performance across national, regional, and local markets.
• Develop practical insights and repeatable reporting tools for field sales effectiveness and dealer growth.
• Support regional initiatives, campaigns, and dealer engagement strategies for parts, accessories, and service business.
• Participate in field visits and structured shadowing experiences, including planning, dealer meetings, and action tracking.
• Translate dealer and customer feedback into observations and recommendations for the regional team.
• Prepare concise updates communicating project progress, risks, and learnings to leaders and sponsors.
• Complete a capstone project addressing a regional opportunity with analysis and recommendations.
• Present project findings to regional and CSA leaders at internship conclusion.

Skills

Analytical skills

Communication skills

Interpersonal skills

Driver’s license

Willingness to travel

Full-time availability

Education

Bachelor’s or Master’s in Marketing/Business Admin/Communications/SCM

Job description

General Motors is offering a 12-week Summer 2027 Field Sales Operations Internship in the Customer Care and Aftersales division. Interns will be placed in one of five regions (Northeast, Southeast, North Central, South Central, Western) with field visits, dealer interactions, mentorship, and a central office rotation in Warren, Michigan.

Responsibilities include data analysis, reporting tool development, and supporting dealer engagement across parts, accessories, and service.