Field Sales Operations Internship: Drive Dealer Growth

generalmotors; Kentucky; Hybrid; USD 25,000 - 30,000; Full time

Job summary

General Motors is seeking passionate, driven individuals to join our CCA Field Sales Operations Internship Program for Summer 2027. This 12-week internship offers hands-on experience supporting dealers and growing GM's parts and service business across the United States, with regional assignments in five regions and a mid-program immersion in Warren, Michigan.

You will work with District Managers and Zone Managers, learn field visits, reporting, and capstone project.

Qualifications

• Currently pursuing a bachelor’s or master’s degree in Marketing, Business Administration, Communications, or related field.
• Expected graduation between December 2027 and June 2029.
• Valid driver’s license.
• Available to work full-time, 40 hours per week, during the summer internship.
• Willingness to travel extensively within your assigned region.

Responsibilities

• Gather and analyze field-level information with regional and Central Office teams.
• Identify trends and key drivers of parts and service performance across national, regional, and local markets.
• Develop practical insights and repeatable reporting tools that support field sales effectiveness and dealer growth.
• Support regional initiatives, campaigns, and dealer engagement strategies.
• Participate in field visits and structured shadowing experiences, including planning, dealer meetings, follow‑ups.
• Translate dealer and customer feedback into clear observations and recommendations for the regional team.
• Prepare concise updates that communicate project progress, risks, and learnings to leaders and program sponsors.
• Complete a capstone project addressing a regional opportunity, from defining the opportunity through analysis and recommendations.
• Present project findings and recommendations to regional and Customer Care and Aftersales leaders at the conclusion of the internship.

Skills

Analytical skills

Strong communication

Interpersonal skills

Driver's license

Education

Bachelor's or Master's degree in Marketing, Business Administration, Communications, Supply Chain Management or related field

Job description

General Motors is seeking passionate, driven individuals to join our CCA Field Sales Operations Internship Program for Summer 2027. This 12-week internship offers hands-on experience supporting dealers and growing GM's parts and service business across the United States, with regional assignments in five regions and a mid-program immersion in Warren, Michigan.

You will work with District Managers and Zone Managers, learn field visits, reporting, and capstone project.