Field Sales Engineer

Socket.dev; Richmond (VA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical/Dental/Vision

HSA

401k with match

Paid time off

Job summary

Curtis Power Solutions in Richmond, VA is seeking a Field Sales Engineer to drive customer engagement, sales strategy and technical support for power generation solutions. Compensation is $65,000-$90,000 depending on experience, plus incentives, with a strong emphasis on relationship building and opportunity development.

The role requires coordinating with engineers, contractors, and internal teams to grow territory and close orders, while maintaining professional communications and a

Qualifications

• Proven ability to communicate effectively with customers, partners, and internal teams.
• High level of productivity and personal accountability.
• Ability to multitask, organize priorities, and manage competing demands.
• Ability to respond effectively to changes in workload, schedules, and environment.
• Engineering degree preferred; Electrical or Mechanical related.

Responsibilities

• Maintain proactive communication with customers, technicians, engineers, contractors, end users, internal teams, and other partners regarding ongoing and upcoming projects.
• Conduct face-to-face visits with engineers, electrical contractors, end-user accounts, and other key stakeholders to build strong relationships and uncover opportunities.
• Serve as a communication hub for internal and external partners, helping guide projects from inception through successful turnover and close-out to the end user.
• Identify customer needs, provide application support and technical assistance, adapt and empathize with customer concerns, and coordinate with inside advisors, management, and other internal teams for a quick and effective resolution.
• Communicate professionally through email, written reports, and correspondence, while being engaging and enthusiastic in customer conversations.

Skills

Effective communication

Relationship building

Project coordination

Technical adaptability

Problem solving

Education

Engineering degree preferred

Tools

Salesforce CRM

Job description

Field Sales Engineer

Curtis Power Solutions

Richmond, VA

Compensation contingent on experience and skills of $65,000-$90,000 + incentives.

Curtis Power Solutions, a subsidiary of Indel Power Group, has an opening for a Field Sales Engineer at our location in Richmond, VA.

Key Responsibilities

Customer Engagement & Communication

• Maintain proactive communication with customers, technicians, engineers, contractors, end users, internal teams, and other partners regarding ongoing and upcoming projects.
• Conduct face-to-face visits with engineers, electrical contractors, end-user accounts, and other key stakeholders to build strong relationships and uncover opportunities.
• Serve as a communication hub for internal and external partners, helping guide projects from inception through successful turnover and close-out to the end user.
• Identify customer needs, provide application support and technical assistance, adapt and empathize with customer concerns, and coordinate with inside advisors, management, and other internal teams for a quick and effective resolution.
• Communicate professionally through email, written reports, and correspondence, while being engaging and enthusiastic in customer conversations.
• Take the lead in seeing problems through, including urgent issues involving down units, parts replacement, and other customer-impacting needs; exhaust available options to support resolution.
• Remain available to assist customers and co-workers as needed, promoting a collaborative and responsive work culture.
• Represent the company with a “Best is Our Standard” mindset in every interaction.

Sales Strategy, Territory Growth & Market Development

• Support and grow the assigned sales territory by developing account and sales strategies, identifying target clients and market opportunities, and cultivating strong business relationships.
• Facilitate sales transactions and develop strategies to close orders while adapting to market and channel dynamics.
• Track and influence projects from the design phase through implementation, working closely with engineers, contractors, project management, and other stakeholders.
• Communicate with engineers to position mtu Rolls-Royce as the basis of design for applicable projects.
• Develop and execute sales call plans, prospecting activities, and follow-up efforts to meet growth objectives.
• Increase account value and revenue by effectively communicating and positioning the company’s value proposition.
• Participate in trade shows and professional industry events to enhance visibility, strengthen relationships, and uncover new leads and opportunities.
• Coordinate weekly with the sales team regarding quotation activity and follow-up efforts.

Technical & Application Support

• Provide application support and technical assistance for power generation solutions and products.
• Demonstrate a strong understanding of building electrical distribution systems and components.
• Read and interpret electrical diagrams and schematics and perform electrical formula calculations.
• Assemble accurate, professional proposals and solutions tailored to customer requirements.

Project Ownership & Team Collaboration

• Coordinate effective communication and follow-up between field sales, project management, inside teams, technicians, and other stakeholders.
• Communicate workflow improvement opportunities with the team and management.
• Respond effectively to changing workloads, schedules, customer needs, and field conditions while maintaining a high level of productivity.

Salesforce, Reporting & Administration

• Maintain accurate and timely Salesforce CRM opportunities and activity, including product, account, costing, project stage, notes, follow-up actions, and other relevant opportunity details.
• Prepare sales call reports, sales activity reports, and market analysis to monitor performance and help capture data analytics, market trends, and opportunities.
• Effectively utilize company business systems, software, and tools and comply with company policies and guidelines.
• Submit expense reports, mileage logs, and other required administrative documentation in a timely manner.

Qualifications

• Proven ability to communicate effectively with customers, partners, and internal teams.
• High level of productivity and personal accountability.
• Ability to multitask, organize priorities, and manage competing demands.
• Ability to respond effectively to changes in workload, schedules, and environment.
• Engineering degree preferred; Electrical or Mechanical related.

Benefits

• Excellent medical, dental, & vision coverage
• Health savings account
• Short-term/long-term disability and employee lifeinsurance
• 401k, with matching
• Employee Assistance Program (EAP)
• Paid Annual Leave
• Eight Paid Holidays
• Employee Referral Program
• On the job paid training
• Company events and employee recognition programs

Indel Power Group is a drug-free workplace. All offers of employment are contingent upon passing a pre-employment drug screen and background check.

Indel Power Group is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.