Field Sales Account Manager - Puerto Rico

W. W. Grainger; Cataño (PR); On-site; USD 43,000 - 72,000; Full time

Job summary

W. W. Grainger, Inc. is seeking an Account Manager to drive profitable sales growth within an assigned customer portfolio in Puerto Rico. You will develop and maintain long-term relationships, identifying growth opportunities and leveraging resources to deliver customer solutions and operational excellence.

You will spend about 80% in the field and 20% on administrative tasks, managing the pipeline, and achieving annual targets. A Bachelor's degree and 3–5 years of B2B sales are preferred.

Qualifications

• Bachelor's degree preferred or equivalent professional experience.
• 3–5 years of successful B2B sales experience (MRO, industrial, safety, or distribution preferred)
• Proficiency in Microsoft Office and CRM/sales management tools.
• Fluent bilingual communication skills (English and Spanish), both verbal and written.
• Strong consultative selling, negotiation, presentation, relationship management and influencing skills across multiple customer stakeholders.
• Ability to articulate value proposition, total cost of ownership (TCO) and business impact to customers.
• Ability to build relationships at all organizational levels and negotiate contracts as needed, with leadership support.
• Self-motivated with strong organizational, time management, and problem-solving skills.

Responsibilities

• Develop and expand relationships across all levels within assigned accounts, effectively selling Grainger’s products, services, and value-added solutions.
• Maintain a disciplined call plan, dedicating approximately 80% of time in the field and 20% to administrative activities.
• Owns and consistently delivers against sales, margin, and growth targets for assigned accounts.
• Drive profitable growth by identifying account potential, prioritizing opportunities, and developing and executing structured account plans using tools such as Reports and Strategic Selling Plans.
• Manage and track pipeline, activities, and performance using CRM and other sales enablement tools.
• Identify, engage, and leverage internal and external resources (e.g., specialists, suppliers) to maximize opportunities, remove barriers, and ensure customer satisfaction.
• Expand adoption of Grainger value-added solutions (e.g., eCommerce, inventory management programs) to increase customer stickiness and share of wallet.
• Maintain full ownership of the customer relationship, including issue resolution, escalation, and overall account health.

Skills

Bilingual English/Spanish

B2B sales

CRM tools

Negotiation

Relationship management

Presentations

Education

Bachelor's degree or equivalent

Tools

CRM/Sales management tools

Microsoft Office

Job description

W. W. Grainger, Inc. is seeking an Account Manager to drive profitable sales growth within an assigned customer portfolio in Puerto Rico. You will develop and maintain long-term relationships, identifying growth opportunities and leveraging resources to deliver customer solutions and operational excellence.

You will spend about 80% in the field and 20% on administrative tasks, managing the pipeline, and achieving annual targets. A Bachelor's degree and 3–5 years of B2B sales are preferred.