Field Robotics Technician — Troubleshooting, Repair & Travel

Bow Robotics; West Chester (Chester County); On-site; USD 45,000 - 75,000; Full time

Job summary

Bow Robotics is seeking a skilled Robotics Technician to support in-shop and field service operations, troubleshoot complex automation systems, and assist customers in resolving equipment issues.

The Robotics Technician will maintain, repair, and support industrial robotic systems used in manufacturing environments, offering opportunities to work with advanced automation technologies while contributing to customer success and Bow Robotics growth.

Qualifications

• High School Diploma or equivalent required.
• Minimum of two (2) years of mechanical, electrical, technical, or industrial maintenance experience, or related technical education.
• ABB robot experience
• Forklift Certification or Experience
• Strong mechanical and electrical troubleshooting aptitude
• Proficiency with Microsoft Office applications
• Excellent problem-solving and analytical skills
• Strong verbal and written communication abilities
• Ability to work effectively in fast-paced environments while maintaining professionalism and attention to detail
• Valid driver's license with the ability to travel as required
• Ability and willingness to travel up to 50% of the time

Responsibilities

• Diagnose, troubleshoot, and repair a variety of industrial robotic systems and automation equipment
• Perform preventative maintenance and corrective maintenance activities to ensure optimal equipment performance
• Travel to customer facilities to perform service, repair, installation, startup, and support activities
• Assist with robotic system commissioning, testing, and validation activities
• Collaborate with operations and service teams to prioritize, schedule, and complete customer service requests
• Document service activities, repairs, maintenance records, and technical findings using Microsoft Office and internal reporting systems
• Maintain effective communication with customers regarding equipment status, repair recommendations, and project updates
• Provide professional technical support while representing Bow Robotics at customer sites.
• Follow all company safety policies, customer site requirements, and industry best practices
• Participate in ongoing technical training and professional development initiatives
• Support continuous improvement efforts focused on service quality, efficiency, and customer satisfaction

Skills

Mechanical troubleshooting

Electrical troubleshooting

Education

High School Diploma or equivalent

Tools

ABB robot experience

Forklift Certification

Microsoft Office

Job description

Bow Robotics is seeking a skilled Robotics Technician to support in-shop and field service operations, troubleshoot complex automation systems, and assist customers in resolving equipment issues.

The Robotics Technician will maintain, repair, and support industrial robotic systems used in manufacturing environments, offering opportunities to work with advanced automation technologies while contributing to customer success and Bow Robotics growth.