Field Robotics Service Engineer – Travel-Heavy

ScriptPro; Pennsylvania; On-site; USD 49,000 - 52,000; Full time

Benefits offered by this job

Health benefits

Job summary

ScriptPro is seeking a Field Service Engineer to maintain the company’s robotics and automation equipment at pharmacy sites across the United States. You will troubleshoot, repair, and optimize ScriptPro systems while providing training to pharmacy staff.

This travel-heavy role requires 21+ years old, a bachelor’s in electronics or CS (or equivalent), and the ability to lift 70+ lbs daily. Overtime and a bonus opportunity are included, with compensation around $24/hr or $50K+ annually.

Qualifications

• Bachelor's degree in Electronics or Computer Science or equivalent work experience.
• Ability to lift 70+ lbs daily and travel as needed.
• Must be 21 years old or older and available to work as needed.
• General knowledge of IT, Windows NT/XP/7/8/10.
• Experience with computer systems repair and strong mechanical aptitude.

Responsibilities

• Troubleshoot, diagnose, and repair equipment onsite at pharmacies and remotely by phone
• Administer training and support to pharmacy staff when needed
• Diagnose customer workflow issues and optimize ScriptPro system performance
• 80% or more travel is an essential function of this job
• Perform other duties as assigned

Skills

Mechanical aptitude

Customer service

Troubleshooting

IT knowledge

Organizational skills

Education

Bachelor's degree in Electronics or Computer Science

Tools

Windows operating systems

Job description

ScriptPro is seeking a Field Service Engineer to maintain the company’s robotics and automation equipment at pharmacy sites across the United States. You will troubleshoot, repair, and optimize ScriptPro systems while providing training to pharmacy staff.

This travel-heavy role requires 21+ years old, a bachelor’s in electronics or CS (or equivalent), and the ability to lift 70+ lbs daily. Overtime and a bonus opportunity are included, with compensation around $24/hr or $50K+ annually.