Field Robotics Deployment Engineer II

Amazon

North Reading (MA)

On-site

USD 104,500 - 160,000

Full time

14 days+

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Benefits offered by this job

Medical, Dental, and Vision Coverage

Maternity and Parental Leave Options

Paid Time Off (PTO)

401(k) Plan

Job summary

Amazon in the United States (MA, North Reading) seeks a Systems Engineer to lead deployment of industrial automation across North America's fulfillment network. You will oversee planning, installation, and go-live of robotics projects, traveling up to 75%+ to customer sites and coordinating with hardware, software, and operations teams.

The role emphasizes field deployment, problem solving under pressure, and developing deployment best practices while mentoring junior engineers.

Qualifications

Bachelor's degree in Systems Engineering, Computer Science, or related field or relevant work experience.
Demonstrated ability to work with PLCs, SCADA systems, and network infrastructure.
Ability to travel domestically 75% or more of the year.
5+ years experience in troubleshooting robotics systems or other complex mechanical-electrical or networked systems to resolve escalations including quality hand-off, live order testing, site acceptance testing, operational readiness testing, and monitoring system performance.
5+ years experience in project management related to the deployment, retrofits or technical maintenance of large-scale industrial robotics.
5+ years experience in use of project management and supply management tools/software including managing Bills of Material, deployment work instructions, and project task management.
Experience working with technical drawings and/or reading CAD models (mechanical and electrical) for use in deployment, maintenance or support of large-scale industrial robotics.

Responsibilities

Manage the tactical deployment of large scale industrial automation technologies, ranging in technical complexity and product maturity from early alpha/beta to mature Generally Available.
Own the tactical execution (onsite coordination of installation and acceptance testing) to achieve the target “go-live” date for each project assigned; delivering independently.
Collaborate with hardware engineering, technical program managers, product managers, and internal customers including site maintenance and operations teams to convert technical requirements into refined deployment execution documents (schedules, Standard Operating Procedures, dependencies, etc.)
Improve operational metrics and team processes through automation and optimization
Independently resolve difficult technical problems during deployment, considering operational burden and making appropriate trade-offs between time, quality, and resources
Create and improve standard work documents and operational guidebooks, and work towards automating or improving team processes.
Influence internal and partner teams towards meeting team level goals.
Develop subject matter expertise in one or more deployment domains
Mentor junior engineers and participate in technical assessment
Drive operational excellence initiatives with measurable results
Lift and move totes up to 49 pounds each
Regular bending, lifting, stretching and reaching both below the waist and above the head
Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
Must be able to stand/walk for up to 10-12 hours
Should be able to work in environments with variable noise levels, lighting conditions and temperature variation
Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)