Field Restoration Supervisor — Lead a Crew to Restore

Servpro Industries, Inc.; Salem (VA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

Training & development

401(k) matching

Competitive salary

Job summary

SERVPRO Team Mongan is seeking a Restoration Supervisor to lead restoration jobs from start to finish, respond to service calls, organize activities, supervise a crew, and ensure work meets SERVPRO processes.

This hands-on leadership role requires clear communication, problem solving, and a commitment to safety and customer satisfaction. Travel locally may be required.

Join a team offering competitive pay, health benefits, and a 401(k) with company match.

Qualifications

• Strong verbal and written communication skills.
• Dependable, self-motivated with ability to manage competing priorities.
• Ability to give clear direction, support teammates, and solve problems in challenging situations.
• Basic math skills required.
• Travel locally or out of state when necessary.

Responsibilities

• Lead assigned restoration jobs from start to finish—responding to service calls, organizing job site activities, performing production work, and supervising your crew.
• Keep customers informed, maintain accurate documentation, and ensure work meets SERVPRO processes and safety requirements.
• Balance quality, efficiency, and customer care on active field leadership assignments.
• Explain the restoration process to customers and provide updates as needed.
• Identify opportunities for additional services.

Skills

Verbal communication

Written communication

Leadership

Problem solving

Time management

Basic math

Travel flexibility

Education

High school diploma or GED

Job description

SERVPRO Team Mongan is seeking a Restoration Supervisor to lead restoration jobs from start to finish, respond to service calls, organize activities, supervise a crew, and ensure work meets SERVPRO processes.

This hands-on leadership role requires clear communication, problem solving, and a commitment to safety and customer satisfaction. Travel locally may be required.

Join a team offering competitive pay, health benefits, and a 401(k) with company match.