Field Research Operations Moderator

Firstsource; Fremont (CA); On-site; USD 60,000 - 85,000; Full time

Job summary

Firstsource is hiring an Onsite Research Operations Moderator to support an advanced multimodal data collection initiative for a global technology company. You will prepare and validate equipment, onboard participants, manage consent, and monitor sessions in a fast-paced research environment.

This role requires driving to session sites around the San Francisco Bay Area, transporting equipment, and documenting sessions.

Qualifications

• Valid driver's license and reliable personal vehicle.
• Comfortable learning and working with specialized multimodal recording equipment.
• Strong attention to detail; ability to follow procedures consistently.
• Calm, resourceful problem-solver with clear communication.
• Reliable, organized, independent worker in dynamic environments.

Responsibilities

• Set up, calibrate, and validate recording equipment before sessions; ensure optimal capture angles and device synchronization.
• Welcome participants, guide them through equipment fitting and onboarding, and manage consent/study protocol compliance.
• Monitor live recording quality and data completeness during sessions.
• Track participant continuity across sessions and coordinate daily content uploads.
• Troubleshoot equipment issues and elevate complex technical problems.
• Transport, maintain, and track equipment accountability between storage and session locations.
• Complete detailed session documentation and validate data integrity.

Job description

Firstsource is hiring an Onsite Research Operations Moderator to support an advanced multimodal data collection initiative for a global technology company. You will prepare and validate equipment, onboard participants, manage consent, and monitor sessions in a fast-paced research environment.

This role requires driving to session sites around the San Francisco Bay Area, transporting equipment, and documenting sessions.