Field Remote Provider Engagement Strategist

Alignment Health; United States; Remote; USD 55,000 - 75,000; Full time

Job summary

Alignment Health in El Paso, TX seeks a Field Remote Provider Engagement Specialist to strengthen provider relationships, improve network performance, and support growth. This position is remote and requires travel to provider offices as needed.

Responsibilities include onboarding providers, training on Alignment tools, tracking KPIs (AWVs, HEDIS gaps, utilization), and maintaining documentation and credentialing workflows to ensure high-quality care.

Responsibilities

• Build and maintain collaborative relationships with providers and staff to support growth, retention, and performance.
• Partner with providers to improve performance on KPIs including growth, retention, AWVs, HEDIS gaps, and utilization.
• Conduct initial provider onboarding and provide ongoing education on Alignment tools, programs, PCP incentives, Member benefit offerings, Model of Care and other compliance requirements, and Alignment initiatives.
• Assist in the development of training and educational materials/tools. Create provider in-service and implementation packets.
• Facilitate and serve as a single point of resolution for provider issues, including UM, prior authorization, claims, encounter data, eligibility, provider rosters and directory validation.
• Represent Alignment Health at provider meetings, trainings, and community events. Document meeting minutes and action items as needed.
• Consistently utilize, update and maintain department databases and tracking tools to ensure provider engagement activities, provider visits and outcomes are documented and monitored.
• Negotiate and implement standard physician and ancillary agreements; obtain provider credentialing; utilize network database to track recruitment activity.
• Maintain weekly summary of activity and submit reports on a weekly basis.

Job description

Alignment Health in El Paso, TX seeks a Field Remote Provider Engagement Specialist to strengthen provider relationships, improve network performance, and support growth. This position is remote and requires travel to provider offices as needed.

Responsibilities include onboarding providers, training on Alignment tools, tracking KPIs (AWVs, HEDIS gaps, utilization), and maintaining documentation and credentialing workflows to ensure high-quality care.