Field Reimbursement Lead: Access & Patient Support

Johnson & Johnson Innovation; New York (NY); On-site; USD 102,000 - 177,000; Full time

Job summary

Johnson & Johnson is seeking a Field Reimbursement Manager to lead education and issue resolution for healthcare providers on patient access to Janssen therapies in the Manhattan, NY area. This role involves substantial on-site interactions, cross-functional collaboration, and a focus on compliant access and fulfillment for patients.

The FRM will partner with sales, marketing, and PECS to address payer policies, coding, and renewal strategies while traveling up to 75% of the time.

Qualifications

• Bachelor’s degree required; healthcare or business/public administration preferred.
• MBA or MPH is a plus.
• Experience in reimbursement or managed care is essential.
• Strong written and verbal communication skills.

Responsibilities

• Educate and advise providers on reimbursement processes and coding requirements.
• Collaborate with field support and sales teams to address access barriers.
• Lead discussions on access, fulfillment, and payer engagement while remaining compliant.
• Build and maintain relationships with customers and payers; manage territory logistics.

Skills

Account Management

Reimbursement experience

Strong communication

Analytical reasoning

Cross-functional collaboration

Leadership

Education

Bachelor’s degree in healthcare or business/public administration

MBA or MPH preferred

Tools

Salesforce CRM

Microsoft Word

Excel

Data analysis tools

Job description

Johnson & Johnson is seeking a Field Reimbursement Manager to lead education and issue resolution for healthcare providers on patient access to Janssen therapies in the Manhattan, NY area. This role involves substantial on-site interactions, cross-functional collaboration, and a focus on compliant access and fulfillment for patients.

The FRM will partner with sales, marketing, and PECS to address payer policies, coding, and renewal strategies while traveling up to 75% of the time.