Field-Ready Network & VoIP Support Technician I

Login, LLC

Tucson (AZ)

Hybrid

USD 25,000 - 33,000

Full time

3 days ago

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Benefits offered by this job

Company vehicle provided

On-site support gear

Job summary

Login, LLC is seeking a flexible Level 1 technician to split time between desk work in the NOC and field visits around Tucson. You’ll be the primary floater, handling tickets, calls, and on-site hardware tasks, with a company vehicle provided for site work.

You don’t need to know everything at start—be dependable, quick to learn, and comfortable switching gears. The role blends remote ticketing, basic connectivity checks, cabling, and on-site support for engineers, in a hands-on, fast-paced MSP

Qualifications

High school diploma or GED; valid driver’s license and clean record.
1+ year in MSP/ISP/NOC/help desk environment (6–12+ months).
Entry certs like CompTIA A+, Net+, or basics from Cisco, MikroTik, or Ubiquiti.
Practical structured cabling or low‑voltage experience.

Responsibilities

NOC & Help Desk Queue: field tickets, calls, and emails with customer focus.
Field Support & Site Work: on-site hardware, cabling, and testing with engineers.
Log notes and config changes into ticketing system in real time.
Gear & Inventory Prep: log serials, stage hardware, keep kits stocked.
Site readiness checks and de-installation when needed.