Field Quality Inspector – Telecom Installations

ITG Communications, LLC; Quincy (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

ITG Communications, LLC is seeking a Quality Control Technician – Fulfilment to perform field audits, inspections, and quality checks on completed installations and service work. You will verify broadband, video, and voice service installations, ensuring safety, standards, and client specifications are met.

The role requires 2–4 years in telecom installation or field operations, with strong attention to detail and the ability to coach technicians in the field.

Qualifications

• High school diploma or equivalent preferred.
• 2–4 years of telecom installation, service, or field operations experience.
• Exposure to field operations in telecom, broadband, or service delivery environments.
• Strong attention to detail and commitment to quality and accuracy.
• Ability to identify issues and provide constructive feedback and coaching.

Responsibilities

• Conduct field audits and inspections of completed installations, service calls, and technician work
• Evaluate work quality against client specifications, company standards, and safety requirements
• Identify defects, installation errors, and compliance issues, and document findings accurately
• Provide real-time feedback and coaching to technicians in the field
• Verify proper installation of broadband, video, and voice services, including wiring, equipment setup, and signal quality
• Ensure adherence to SLA requirements, job scope, and customer experience standards
• Complete audit reports, documentation, and photo validation using company systems
• Support retraining efforts by identifying recurring quality issues and trends
• Participate in quality improvement initiatives and process standardization efforts
• Maintain compliance with OSHA regulations, client standards, and company policies

Skills

Attention to detail

Feedback & coaching

Communication

Safety compliance

Education

High school diploma or equivalent

Job description

ITG Communications, LLC is seeking a Quality Control Technician – Fulfilment to perform field audits, inspections, and quality checks on completed installations and service work. You will verify broadband, video, and voice service installations, ensuring safety, standards, and client specifications are met.

The role requires 2–4 years in telecom installation or field operations, with strong attention to detail and the ability to coach technicians in the field.