Field Quality Assurance Specialist

Fountain; Bossier City (LA); On-site; USD 55,000 - 75,000; Full time

Job summary

Fountain is seeking a Quality Control Field Specialist to oversee quality standards across warehouse and field installation operations, owning QC programs, inspection frameworks, and corrective actions to ensure installations meet manufacturer specs and safety requirements.

You will partner with Operations, Installation, and Sales leadership to reduce rework, improve installer performance, and drive consistent customer outcomes.

Qualifications

• Associate degree or Vocational Education is required.
• 2–4 years of installation or quality control experience.
• Valid driver’s license and ability to conduct job site inspections (including roofs).

Responsibilities

• Own and maintain quality standards, inspection protocols, and documentation across warehouse and field operations.
• Conduct and oversee field and warehouse inspections; analyze findings and determine corrective actions to prevent repeat issues.
• Lead non-conformance management with root cause analysis and corrective action planning.
• Partner with Installation and Quality leadership to improve material handling and installation quality.
• Evaluate installer performance using inspection data and provide feedback and retraining guidance.
• Develop and support quality-focused training initiatives for installers and partners.
• Monitor and report on quality metrics, rework rates, service trends, and compliance outcomes.
• Ensure quality procedures align with safety standards and company policies; identify risks and elevate systemic issues.

Skills

Analytical skills

Documentation skills

Independent judgment

Education

Associate’s degree or Vocational Education

Tools

CRM

Inspection tools

Reporting systems

Job description

Fountain is seeking a Quality Control Field Specialist to oversee quality standards across warehouse and field installation operations, owning QC programs, inspection frameworks, and corrective actions to ensure installations meet manufacturer specs and safety requirements.

You will partner with Operations, Installation, and Sales leadership to reduce rework, improve installer performance, and drive consistent customer outcomes.