Field Quality Advisor – Poultry Customer Support

Aviagen; Elkmont (AL); On-site; USD 52,000 - 76,000; Full time

Job summary

Aviagen is seeking a Customer Quality Representative to support day-old parent stock chick placements in the North Alabama / South Tennessee region. You will partner with Quality, Sales & Technical teams and Hatchery management to ensure high chick quality and customer satisfaction.

Responsibilities include attending placements (AL, MS, NC), QA support, documenting observations, and travel up to 70%. A BS in Poultry Science or related field plus relevant experience is preferred.

Qualifications

• Experience in hatchery operations or poultry industry.
• Proficient with Excel (Pivot Tables), PowerPoint, and Word.
• Self-motivated and capable of working unsupervised with flexible schedule.
• Strong communication, organizational and social skills.
• Excellent time management and prioritization.

Responsibilities

• Attend customer placements within assigned area (AL, MS, NC).
• Provide quality assurance support at customer placements.
• Communicate with Hatchery management and Technical managers regarding placement and chick quality observations.
• Develop good working relationships with all customers and Aviagen Teams.
• Write detailed trip reports after each placement.
• Willing to travel up to 70% in assigned area; (AL, MS, NC) and occasionally attend placements in other regions.

Skills

Self-motivated

Disciplined

Effective communication

Time management

Education

BS in Poultry Science

Tools

Excel (Pivot Tables)

PowerPoint

Word

Job description

Aviagen is seeking a Customer Quality Representative to support day-old parent stock chick placements in the North Alabama / South Tennessee region. You will partner with Quality, Sales & Technical teams and Hatchery management to ensure high chick quality and customer satisfaction.

Responsibilities include attending placements (AL, MS, NC), QA support, documenting observations, and travel up to 70%. A BS in Poultry Science or related field plus relevant experience is preferred.